Experience

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  Sterling commerce an at&t company

  Oct 2003 - Aug 2010

  Quality assurance manager

  Part of the engineering management team to test commercial software in the Advanced Data Movement Solutions space - Managed File Transfer (MFT). Concurrent projects ran for mainframe, Unix, Windows platforms.

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  Ibm

  Aug 2010 - Feb 2013

  Qa engineering manager

  Sterling acquired by IBM. Continued in the Software Group engineering management team to lead testing of a new commercial software product for personalized secure file transfer. • Led test effort on initial software product release of person-to-person data movement solution – QuickFile 1.0 – a web application deployed as a virtual appliance in an ESXi5 load balanced environment. Product conforms to IBM Cloud strategy• Managed geographically dispersed team in N. America and Egypt to accomplish goals of testing effort. Collaborate with Bangalore, India on maintenance stream patch releases • Transitioned team to agile, iterative development methodology. Supported mutli-scrum development teams Show less

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  Think finance

  Feb 2013 - Jan 2014

  Qa manager

  Part of the IT organization to test and validate an online loan installment product tailored to meet compliance requirements across 14 different states.• Lead team of 8 onshore and 5 offshore through functional, regression, load and performance test effort on launch of the brand new product - Rise – a web application for loan applications and approval with backend systems for determination of risk, payment processing, past due loan handling. Product launched in June of 2013 and grew to outstanding loans greater than 60 million by end of 2013 year Show less

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  Frontier communications

  Feb 2014 - Apr 2022

  Quality assurance manager

  Part of the IT Quality Management Organization focused on validation of Data Warehouse EDW and BI reporting. Reports are used both internally to non-IT stakeholders and executive level decision makers, and externally to state regulatory bodies. • Manage a mixed team of onshore, nearshore, and offshore resources through validation of DW ETL for tables and views, and reports for concurrent projects on weekly release schedule. Reports support critical decision making for all areas of business stakeholders: Marketing, Finance, Field Operations, Network Operations, Cap Improvement, Regulatory, internal QA metrics• Collaborate with peers to develop KPIs/goals: automation, training, defect rework• Support Agile scrums and modified waterfall methodologies• Develop readiness for release criteria• Define QA actions through SDLC, RACI charts, onboarding for teams, training materials, SQL queries, help line for support on tools and processes Show less

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  Edward jones

  Jun 2022 - now

  Qe chapter lead, data analytics