
Timeline
About me
NOC Engineer (Enterprise ICT Services) at Unitel
Education

Victory christian school
2005 - 2007High school diplomaTulsa, Oklahoma , USA

Colegio patricia rossana
2002 - 2004High school certificateLuanda, Angola

Kingston university
2012 - 2013Master of science (msc) management consultancyLondon, UK

Kingston university
2010 - 2012Bsc (hons) computer science (network communications)Activities and Societies: Member of Kingston Univeristy Computer Geek Society London,UK

Kingston college
2008 - 2009Higher national certificate in computing software developmentLondon, UK

Kingston college
2009 - 2010High national diploma in computingLondon, UK
Experience

Sonangol e.p-dti
Jun 2010 - Sept 2010It internshipResponsible for learning about the IT department. I developed the ability to communicate in a professional environment. It helped in the transition between student life and the business environment. I was involved in a project which was the Virtualization Deployment of Windows 7 on all the PC’s in the main building via the network. I had a huge influence when deploying the WIN7 applications on the servers. Overall, it was beneficial for the company as I gained experience to apply the skills learned for future use, also I learned to work with a team. Show less

Altimus -higher business intelligence
Feb 2013 - May 2013Consultancy team projectThe aim of this consultancy project was to develop a strategy model that best fits Golf Track Pro LTD. In addition, qualitative and quantitative research method was used to do a market research. Strategic group analysis was used to identify the company's position in the market in terms of price and product offering compared to its competitors. Afterwards, team was able to identify the target market. Overall, a price model and a detailed financial analysis was produced to predict future company profitability. Show less

Imporafrica soc comercial lda
Mar 2014 - Mar 2015Back office manager-Managing and directing all internal sales processes.-Responsible for increasing company´s performance across the sales channels.-Developed strategic methods to reduce company´s debt .-Contributed with detailed reporting and BI analysis-Managed company´s stock all over Angola.-ETICADATA ERP advance technical user.

Arquiconsult
Mar 2015 - May 2016Developer / microsoft dynamic nav consultant-C/SIDE,C/AL Developer-Dynamics NAV SupportTools :-MS. Dynamic NAV 2009-MS. Dynamic NAV 2013 R2-MS Dynamic NAV 2015-SQL Server 2012/2014-Visual Studio 2008/2012

Unitel
Jan 2016 - now*Monitoring and Alarming of Business Services*-Monitor, troubleshoot and report the network performance indicators that afect enterprise clients.-Detect occurrences, alarm events and its respective causes.*Interventions on network elements*-1st line interventions and reengineering on the network.-Perform test on CE/PE before and after bandwith and software upgrades or downgrades.-Issue the corrective and preventive measures to guarantee no disruption of enterprise services.Tools used: Orion, Huawei NCE, Erickson ENM, IBM ICD, Open NMS,Secure CRTTechnologies - MicroWave,FWA,FO,WDM,GPON,FTTH,IP/MPLS Show less Enterprise Account Manager | Top Corporate-Negotiating and selling complex ICT/Telco solutions to Oil & Gas, Construction and Retail Chain company´s.-Driving existing accounts retention and increasing company´s revenues.-Efficiently negotiating and solving long term company´s debt.-Developing client relationships at a senior and technical level.-Continuously looking to identify new business opportunities.-Continuously contributing to the development of bespoke solutions and sales strategies. Show less
NOC Engineer (Enterprise ICT Services)
Feb 2022 - nowEnterprise Account Manager (KAM)
Jan 2016 - Feb 2022
Licenses & Certifications

Cisco ccna 1
Networking fundamentalsSept 2009
Languages
- enEnglish
- poPortuguese
Recommendations

Priyal kachhia patel
Customer support executive at Traya healthcareGodhra, Gujarat, India
Christopher crawford
Relief Duty Manager/Recreation Assistant at Exeter City CouncilExeter, England, United Kingdom
Lidiia pelepets
Product Designer at MacPawKyiv, Kyiv City, Ukraine
Nur hamijah abd hamid
MLD HSEE ExecutiveKulai District, Johor, Malasia
Oskar anrin
Client Analyst på SEB Mid CorpStockholm, Stockholm County, Sweden
Grace alice ó sé
Award-Winning Sex & Intimacy Specialist at Grace Alice 🍒 gracealice.comCounty Kerry, Ireland
Sofia ambrosio
Global Ops & Finance Leader | CX & Client Relationship Management | Service Excellence | Global Shar...Buenos Aires, Buenos Aires Province, Argentina
David hardy
District Manager at OPW Retail FuelingTulsa Metropolitan Area
Chitresh vashisth
Trainee Electro Technical Officer at Anglo-EasternHaryana, India
Yin mun kan
Service Delivery Operations Manager at AccentureWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Sasikumar visvanathan
Director - Software EngineeringEden Prairie, Minnesota, United States
Oluwadamilola gbadamosi
CS3A | Cisco NDG Linux | CompTiA Security+ | ISC CC | Cisco Ethical Hacker | LetDefend | SIEM, EDR S...Lagos, Lagos State, Nigeria
Justin wagner
Vice President at WLW Construction IncGreater Orlando
Anca t
Web developer at IdropRomânia
Andrid kary poma acevedo
e-Learning Project manager, SMPC®, SPOPC®, certificada en el Diseño para la enseñanza y el aprendiza...ประเทศอุรุกวัย
Aida iskenova
Marketing Manager at Noventiqبيشكك قرغيزستان
Luis garita
Chemical Engineer. NACE Coating Inspector Level 2 Cert. 55516Costa Rica
Cristina cambronero sandí
Asistente Administrativo Senior en Met the LineCosta Rica
Anoop m mani
Ernakulam, Kerala, India
Yogesh s
Event planner and coordinatorKarnataka, India
...