Raman Deep Sandhu

Raman Deep Sandhu

SAP Service Leader

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  • Timeline

  • About me

    Agile Coach & Transformation Head @ DHL webshops || Application Head - Salesforce || Senior Program Manager (IT)

  • Education

    • CDAC (Ahmedabad)

      2001 - 2002
      Diploma in Advanced Computing C++, VC++, JAVA, ORACLE, VB6.0, Operating Systems
    • St. Xavier's School

      1995 - 1997
  • Experience

    • Logica

      Aug 2005 - Jun 2006
      SAP Service Leader

      Managing SAP Shared Service Support for Europe Region. FICO and BIW teams consolidation.

    • Tata Consultancy Services

      Jun 2006 - Oct 2014

      Global SAP Manager for one of the TCS Major Client.Managing one of the Large Engagement in EMEA Region with Multiple ERPs and Mulitple Projects executed simulatneously. Consolidation of Activities done by Multiple Project Managers (Support & Develoments).Providing Strategic Consulting to Senior LeadershipIdentification of GAPS and providing Consulting related to current IT (ERP) set up.Team Structuring for various Projects in EMEA Region and SAP Projects Across the Globe for this Client.Coordinating SAP Best Practices with SAP COE in TCS and applying them in possible areas within the Client ERP Set up. Show less

      • Business Relationship Manager

        Apr 2013 - Oct 2014
      • Senior Program Manager (SAP)

        May 2010 - Oct 2014
      • SAP Program Manager (TCS)

        Mar 2009 - May 2010
      • Project Manager

        Mar 2008 - Feb 2009
      • SAP Project Manager

        Jun 2006 - Feb 2008
    • Deutsche Post

      Nov 2014 - now
      Senior Program Manager

      Application owner of Salesforce for DHL Parcel - Implemented Salesforce as multi-country common CRM solution (11 EU countries)- Set up ‘Centre of Excellence’ for CRM (reusable, scalable and Plug & Play rollout capability)- Succeeded in managing multi vendors for multiple Salesforce ORGs with more than 1K usersAgile Transformation Expert- Certified Agile expert- Set up feasible Agile project management for new projects

  • Licenses & Certifications

    • PMI Agile Certified Practitioner (PMI-ACP)

      Project Management Institute
      Mar 2019
    • Certified SAFe® 6 Release Train Engineer

      Scaled Agile, Inc.
      Dec 2023
      View certificate certificate
    • Certified SAFe® 6 Release Train Engineer

      Scaled Agile, Inc.
      Dec 2023
      View certificate certificate
    • Certified SAFe 6 Release Train Engineer

      Scaled Agile, Inc.
      Dec 2023
      View certificate certificate
    • Professional SCRUM Master (PSM1)

      Scrum.org
      Feb 2019
      View certificate certificate