Laura Kurz

Laura Kurz

Admissions and Marketing

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  • Timeline

  • About me

    Health Care Services DBA Lighthouse Treatment Center / Anaheim Lighthouse / Lighthouse Mental Health

  • Education

    • California Consortium of Addiction Programs and Professionals

      -
      CAS Substance Abuse/Addiction Counseling
    • Caade

      2016 -
      CATC Substance Abuse/Addiction Counseling
    • Baker Communications

      2007 - 2007
      Certification Phone Skills / Call Center Training.

      Phone Sales Skills:

    • Breining Institute

      2005 - 2005
      RAS, Clinical Supervisor, MAT Substance Abuse
    • Regional Occupational Program

      1996 - 1997
      Certification Nurse Assistant
    • University of Hard Knocks

      1980 - 1984
      B.S. Alcohol Administration, Hops and Barley Alcoholism
    • Saddleback College

      2005 - 2006
      Certificate Mediation
    • Orange Coast College

      1985 - 1987
      AA Business /Accounting
  • Experience

    • Malibu Horizon/ Prominence Treatment

      Nov 2007 - Oct 2013
      Admissions and Marketing

      PROFESSIONAL EXPERIENCE Marketing/intake. Converted inquiry calls into admissions. Created new marketing strategies. Identified and pursued a niche market, went from 6 beds to 12 beds within first 6 months " tripled revenue despite the 2007-2009 housing bubble crisis and recession". Found new ways to finance treatment in the face of toughening bank lending requirements all while more than doubling the price of the program to $75K/month. On call 24/7. Performed clinical assessments. Wrote ad copy for brochures and web pages. Bring in business from own resource. Developed written material, trained and oversee intake dept. Collects Revenue, Created Journal club for physicians. Market Interventionist, doctors, rehabs, etc. Insurance verifications and Pre-Authorizations. Show less

    • Soba Malibu

      Dec 2013 - Jul 2016
      Director of Admissions / Intake Specialist

      Intake/Marketing. Supervised small intake dept and Converted inquiry calls into admissions for Prominence Treatment, Soba Texas, College Recovery, Soba Mesa, Club Soba, Malibu Hills all under the umbrella of Soba Malibu (Parent Company). Performed clinical assessments. Bring in business from own resource. Trained intake team. Market Interventionist, doctors, rehabs, etc. Oversee intake staff.

    • The Exclusive Hawaii

      Dec 2013 - Dec 2014
      Admissions / Marketing

      Converted calls to admissions, conducted preadmissions assessments, collected monies, follow-up with clients by making outbound calls.

    • The Lighthouse Treatment Center / Anaheim Lighthouse, Anaheim Ca

      Jul 2016 - now
      Admission Specialist, Admissions Coordinator,

      Perform multiple functions related to admissions at this 100-bed inpatient facility. Explain all services/programs and collect payments. Assist the Follow-up Department in contacting client’s post discharge. Communicate with clients in performing ACA Blocking. Utilized personal network of contacts with hospitals, social network and referring counselors to successfully generate business. 2023 Lighthouse Mental health: duties same as above and add indepth knowlege of Mental Health issues.Incorporate in-depth knowledge of insurance coverages and eligibility requirements. Conduct clinical pre-assessments and obtain information for eligibility. Refer non-qualified clients to other resources. Follow-up with clients by making at least 420 outbound calls per month. Entering relevant data into the Salesforce, Lightning. Show less

  • Licenses & Certifications

    • Certified Alcohol and Drug Counselor-Certified Addiction Counselor

      CCAPP CADC-CAS
      Jun 2020