Ruszield Ricamunda

Ruszield Ricamunda

Customer Service and Sales Team Supervisor

Followers of Ruszield Ricamunda39 followers
location of Ruszield RicamundaDubai, United Arab Emirates

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  • Timeline

  • About me

    Head of Engineering and Projects Department - Technical and Maintenance Center

  • Education

    • Divine Word College of Legazpi

      2016 - 2019
      Bachelor of Science - BS Electrical Engineering

      Activities and Societies: * President - Institute of Integrated Electrical Engineers - Divine Word College of Legazpi Students Council * Volunteer - Serbisyong Divine - DWCL * Telemarketer - Serbisyong Divine Teleradyo Program Since I chose to focus on my job at EHBBPO, I was not able to complete my BS Electrical Engineering at Bicol University. But last January 2016 I resigned from my job to continue my college degree. I enrolled at Divine Word College of Legazpi and completed my BS Electrical Engineering last April 2019.

    • Bicol University

      2006 - 2011
      Bachelor of Science - BS Electrical Engineering

      Activities and Societies: * Institute of Integrated Electrical Engineers - Bicol University Students Chapter * Tau Gamma Phi Went to Bicol University to study Bachelor of Science in Electrical Engineering but because of balancing work, family, and studies, I had to drop out. Finally completed BS Electrical Engineering at Divine Word College of Legazpi and was able to graduate last April 2019.

  • Experience

    • Ebio Home Based Business Process Outsourcing

      Jan 2010 - Apr 2016
      Customer Service and Sales Team Supervisor

      * Leading and maintaining a highly skilled team of customer service and sales representatives* Motivating and training employees to meet and exceed customer expectations* Makes recommendations for methods to increase productivity* Prepares month-end reports on the first work day of each month* Discusses monthly report with the team to provides feedback and strategize new plans* Monitoring and evaluating team and individual performance

    • EnergyTech Engineering Supply and Services

      Aug 2016 - Dec 2021

      * Develops electrical drawings and designs based on engineering standards * Prepares electrical load schedules, voltage drop calculations, and electrical analysis for document permits processing * Provides periodic on-site inspection of construction and installation works to ensure that all assigned work is carried out on schedule and within the specified budget.* Develops and/or updates electrical plans and design based on as-built evaluation * Maintaining a filing, archiving, and tracking system to enable document to be updated easily* Receiving, issuing, recording, updating, and keeping all the project related documentations* Providing daily admin roles as well as secretarial roles to the project team and department to ensure smooth and efficient operation* Preparing expense reports* Manages emails, queries, and concerns of internal and external vendors and making sure that it reaches the concerned personnel

      • Electrical Engineer

        Nov 2019 - Dec 2021
      • Document Controller

        Aug 2016 - Nov 2019
    • Bicol Blocks Inc

      Aug 2019 - Feb 2020
      Site Electrical Engineer

      * Verified electrical project designs and calculations to ensure operational accountability* Resolve design or specification conflicts * Coordinating site activities and making sure resources are used effectively* Maintaining project logs, records, letters, notices, emails, computer data as well as materials inventory

    • AlSahl Group Holding

      Jun 2022 - now
      Head of Engineering and Projects Department - Technical and Maintenance Center

      As part of the Maintenance and Technical Department, I am assigned as head oh the engineering projects unit. I handle all engineering projects for all of our factories. Designing, Task Management, Planning, Equipment Installation and Commissioning, and other tasks related to the engineering projects

  • Licenses & Certifications

    • Electrical Engineer

      Philippine Professional Regulation Commission
      Oct 2019
    • Registered Master Electrician

      Philippine Professional Regulation Commission
      Oct 2019
  • Volunteer Experience

    • Telemarketer, Lecturer

      Issued by Serbisyong Divine - Divine Word College of Legazpi Program on May 2017
      Serbisyong Divine - Divine Word College of Legazpi ProgramAssociated with Ruszield Ricamunda