Candice Rothero

Experience

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  Self Employed

  Jun 2018 - Sept 2018

  Pet Sitting & Dog Walking Business

  Motivated by a market gap, strong demand, and a passion for animals, I ran a full-time pet sitting and dog walking business during Abu Dhabi's summer vacation months before returning home to further my education. • Built a loyal client base of 50+ customers, demonstrating entrepreneurial skills and a dedication to exceptional service.• Marketed the business via social media and by building strong community word-of-mouth recommendations.• Managed client relationships, communications, appointment booking, and scheduling. • Animal care, dog walking, and home care. Show less

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  HAPPY EARTH PEOPLE

  Oct 2019 - Oct 2020

  • Designed and updated packaging, labels and stickers for print.• Designed promotional graphics and illustrations for social media, website, and print.• Maintained the digital design file ecosystem on Dropbox.

  • Freelance Graphic Designer

    Nov 2019 - Oct 2020

  • Graphic Designer

    Oct 2019 - Oct 2019
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  Propr

  Oct 2020 - May 2023

  • Project and account management with a strong focus on external and internal stakeholder communication to achieve revenue targets and client satisfaction: • Developed and maintained client, tenant, and contractor relationships within a long-term rental portfolio of 75 properties (140+ clients and tenants) and 35 contractors. 100% retention of eligible clients upon moving to short-term rentals.• Managed communications between multiple teams, clients, contractors, vendors, guests, and tenants. Coordinating over 100 - 150 people at any given time.• Organised and coordinated property maintenance, cleaning, guest bookings, tenant lease agreements, inspections, claims, and deposit processes.• Played a key role in the set-up of processes and systems for Long-Term Rentals.• Admin: Onboarded new clients and continuously updated the property management (and CRM) system, booking platforms, and other digital databases.• Marketing: Optimised listings to achieve individual revenue targets. • Financial Management: Implemented and monitored pricing strategies. Managed projections and budgets. Paid invoices, tracked expenses, and compiled monthly statement reports. Worked closely with the Finance team to obtain payments.• Promoted from intern to full-time 4 months into a 6 month internship. Show less

  • Short Term Rental Property (Account) Manager

    Oct 2022 - May 2023

  • Long Term Rental Property (Account) Manager

    Feb 2021 - Mar 2023

  • Intern

    Oct 2020 - Feb 2021
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  DonMedia Marketing

  Jun 2023 - Jul 2023

  Account Manager & Graphic Designer

  • Contract to assist with set-up of the email marketing department design templates.• Client-specific research and creation of custom design templates for the junior designer to implement and expand upon.• Applied teamwork, brand management, copywriting, and design skills.

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  Freelance

  Sept 2023 - Sept 2024

  Freelance Graphic Designer

  • Freelance Graphic Designer on contract for a communications and social outreach start-up in the tech industry. • Created the branding and identity.• Wireframed and designed the website, app, and additional graphics.• Wrote copy for the entire website, app, and promotional CTAs.

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  Cognician

  Sept 2024 - now

  Client Experience Intern

  Provided comprehensive project administration support, including task management, user onboarding, report generation, and assistance with program updates.