Dahlia Miller

Experience

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  Diageo

  Sept 2004 - Jul 2008

  SALES EXECUTIVE 06/2006 - 07/2008  Managed customer accounts, including sell-in of sales initiatives, order capture and payments collections. GRADUATE INTERN - Sales Data Analyst, Marketing Executive and Communications Executive 09/2004 - 05/2006

  • Sales Executive

    Jun 2006 - Jul 2008

  • Graduate Intern - Sales Data Analyst, Trade Marketing Executive, Communications Assistant

    Sept 2004 - May 2006
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  CGL Change Grow Live (formerly CRI - Crime Reduction Initiatives)

  Oct 2008 - Oct 2011

  EPACS & Brief Interventions Service Manager

   Managed the Essex county-wide brief interventions training program to up-skill public sector employees to screen for, identify and work with individuals who misuse drugs and alcohol. Managed the Essex Probation Alcohol Counselling Service, providing management supervision of counselling and administrative staff across 5 satellite locations. Completed Alcohol Treatment Requirement assessments providing treatment recommendations for offenders who misused alcohol. Provided structured treatment program interventions including group sessions, individual case management and needle exchange for individuals with substance misuse issues. Co-facilitated CRI Gateways Women's Service providing group therapy and individual case management for women with substance misuse issues. Show less

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  Deeds LLC

  Jan 2009 - now

  Learning and Organizational Development Consultant | Leadership Coach | Speaker

  Helping organizations unlock human potential to drive results and boost employee engagement.Executive, career and life coaching leveraging a whole-being strength-based approach to help clients be and achieve their personal and professional best.Transformative speaker inspiring and mobilizing audiences to achieve positive change.Compassionate listening services providing a safe, non-judgmental space for clients to process their thoughts and truly be heard.

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  Digicel Group

  Jan 2012 - Dec 2017

   Managed training and development initiatives across 32 markets in Caribbean, Pacific and Central America Developed, implemented and delivered training and development programs using various platforms and methods to ensure effectiveness including online, face to face, field accompaniments, self-study, info graphics, videos, job shadowing, coaching, mentoring etc.  Conducted training needs analysis and developed curriculum and content based on identified gaps. Ensured appropriate monitoring and modifications to enhance effectiveness of programs implemented.  Provided individual and group coaching, career development planning and individual development planning for all levels of staff from individual contributors to senior managers.  Utilized psychometric assessments including DiSC, Forte and Predictive Index to coach, train and develop individual and teams.  Managed Assessment and Development Centres, Sales Training Academy, Senior Leadership Development Program, People Management Excellence Program and Women In Leadership Program.HR BUSINESS PARTNER (Acting)  Ensured delivery on the HR agenda Managed general HR and recruitment activities including policy implementation, disciplinary matters, candidate sourcing, screening, extending offers, onboarding, contracts, terminations etc.  Led HR initiatives to support rebuilding efforts and restore normalcy for the business, employees and wider community after Hurricane Irma. Show less  Managed training and development team and worked closely with the Senior Management team to ensure effective execution of the HR and L&D agenda. Led development and integration of HR and L&D interventions and special projects to maximize employee development and achieve organizational goals. Launched programs to increase internal promotions including career development weeks, career fairs, job rotations and job shadowing.  Managed leadership, customer care, sales and retail training programs. Show less

  • Group Learning and Development Manager

    Jul 2016 - Dec 2017

  • Head of Learning and Development

    Jul 2013 - Jun 2016

  • Group Learning and Development Specialist

    Jan 2012 - Jul 2013
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  Weatherby Healthcare

  Jul 2018 - Jun 2019

  Senior Leadership Development
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  Royal Caribbean Cruises Ltd.

  Jul 2019 - Jul 2022

  Global Leadership Development Manager
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  DaVita Kidney Care

  Aug 2022 - now

  Senior Manager, Director & VP Development