Phil Losty

Phil Losty

Support Engineer

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location of Phil LostyLondon, England, United Kingdom

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  • Timeline

  • About me

    Product Manager - Customer Products

  • Education

    • University of Warwick

      1997 - 2001
      Bachelor of Science (BSc) Management Science 2:1
    • Birkbeck, University of London

      2003 - 2005
      Master of Science (MSc) Computer Science
    • The Open University

      2008 - 2016
      Bachelor of Science (BSc) Mathematics and Statistics 2:2
  • Experience

    • Capgemini

      Jan 2001 - Jan 2004
      Support Engineer

      Part of team responsible for daily running of production accounting system for a large engineering firm using Oracle Peoplesoft

    • Application Networks

      Jan 2004 - Jan 2006
      Support Engineer

      Responsibilities included customer support, defect investigation, tracking and resolution, testing and release management

    • Thomson Reuters

      Jan 2006 - Jan 2012
      Support Engineer

      Third level support & QA for java-based Market & Liquidity Risk Management system Responsibilities included customer support, defect investigation and resolution,manual testing, release managementUse Salesforce for customer defect communicationUse JIRA for defect reporting and tracking

    • Misys

      Jan 2012 - Jul 2015
      Scrum Master and Senior Software QA Engineer

      Scrum Master and Senior QA engineer for large/experienced development team producing a new Java/CEP-based Financial Limits system: Misys FusionRisk Limits (http://www.misys.com/solutions/fusionrisk/fusionrisk-limits)Roles have included: Capturing initial requirements using Behaviour Driven Development Mapping Requirements to detailed Agile Epics & Stories Manual testing of completed stories & requirementsDeveloping test plans for use within Sprints, as a basis for automation testing and for future regression testing Managing Scrum ceremonies: Backlog Refinement, Planning Meetings, Daily Standups and Retrospectives Interact with management & other development teams through daily Scrum of Scrums Resolve impediments by dealing with other teams to solve issues for development team Demonstrate completed work to Management and Sales teams Produce end-user documentation Provide training to Sales/Professional Services teamsUse JIRA for Scrum reporting and defect tracking Show less

    • Piriform

      Jul 2015 - Jan 2018
      QA Manager
    • V1 Worldwide

      Jan 2018 - Mar 2019
      QA Manager
    • Joybird

      Mar 2019 - Apr 2022
      QA Manager
    • Rollbar

      Apr 2022 - now
      Product Manager
  • Licenses & Certifications

    • Certified Tester Advanced Level - Test Analyst

      ISTQB - International Software Testing Qualifications Board
      Mar 2015
    • LFS101x.2 Introduction to Linux

      The Linux Foundation
      May 2014
      View certificate certificate
    • Certified Tester Advanced Level - Test Manager

      ISTQB - International Software Testing Qualifications Board
      Apr 2015
    • Certified Tester - Foundation Level

      ISTQB - International Software Testing Qualifications Board
      Feb 2015
      View certificate certificate