Morgan Rutledge

Experience

• 

  The Limited

  Jan 2016 - Dec 2016

  Sales Associate

  Sales Associate. Greeted and assisted customers on sales floor. Cashiered customer purchases. Promoted and aided the completion of credit card applications. Stocked displays. Neatened designated clothing areas. Maintained orderly fitting rooms. Provided light cleaning services.

• 

  WBNA TV 21

  Jan 2017 - Mar 2017

  Social Media Intern

  Promoted WBNA-TV 21 by creating images and posting them to social media sites.

• 

  Frazier History Museum

  Aug 2017 - Dec 2017

  Marketing Intern

  Developed social media posts by photographing exhibits. Created video content for social media and uploaded to Instagram. Maintained and edited website. Successfully created press releases. Updated and maintained social media content calendars. Created event tickets and assisted in the production of newsletter.

• 

  New York & Company

  Nov 2017 - Dec 2017

  Sales Associate

  Sales Associate. Recruited by prior manager from The Limited. Greeted and assisted customers on sales floor. Cashiered customer purchases. Promoted and aided the completion of credit card applications. Stocked displays. Neatened designated clothing areas. Maintained orderly fitting rooms. Provided light cleaning services.

• 

  Charlotte Russe

  Apr 2018 - Feb 2019

  Sales Associate

  Sales Associate. Greeted and assisted customers on sales floor. Cashiered customer purchases. Promoted and aided the completion of credit card applications. Stocked displays. Neatened designated clothing areas. Maintained orderly fitting rooms. Provided light cleaning services.

• 

  Louisville Tourism

  Aug 2018 - Mar 2020

  Call Center Agent

  Assisted clients booking individual and block hotel rooms. Answered any questions about the city of Louisville or travel plans via email or phone. Worked directly with Louisville hotels regarding inventory and other issues on a regular basis. Performed office duties including data entry as needed.

• 

  New York & Company

  Jan 2019 - Oct 2019

  Sales Associate

  Greeted and assisted customers on sales floor. Performed cashier functions for customer purchases. Promoted and aided in the completion of credit card applications. Stocked displays. Neatened clothing areas, maintained orderly fitting rooms and provided light cleaning services.

• 

  Silver Tree Publishing

  Jan 2019 - Dec 2019

  Marketing Intern

  Assisted Stephanie Feger in the creation and execution of marketing plans for specific books. Created social media guides for book authors to use when marketing their books on social media. Researched and created multiple podcast lists for specific authors to potentially use and created media contact lists for authors in specific cities to use. Assisted in the creation of press releases.

• 

  UPS

  Jan 2020 - May 2023

  Resolved problem shipments exported from the US to international countries around the world by contacting the shipper for resolution. Worked with UPS shippers to resolve shipments exported from the US to international countries of the world deemed undeliverable. Worked inquiries by placing phone calls to US customers. These inquiries were received by the import country. Applied strong customer service focus and communication skills while multitasking and speaking with customers simultaneously. Used various UPS systems to track hazardous materials and dry ice. Also used systems to electronically monitor containers in the system so that all packages could be tracked before being loaded. Printed container manifests, ensured the information was correct, and put them on each container.

  • Global Business Svs BD Administrative Assistant II

    Oct 2021 - May 2023

  • Hub Associate

    Jan 2020 - Oct 2021