James D Whittingham

Experience

• 

  BT Group

  Sept 1991 - Sept 1992

  Sales Executive - Personal & Business Telecommunications Products

  • Sales Executive

    Mar 1992 - Sept 1992

  • Human Resources Assistant

    Sept 1991 - Mar 1992
• 

  Newcastle University

  Sept 1996 - Sept 1997

  Postgraduate Research - Politics, Business, Economics, Institutions & Regional DevelopmentCentre for Urban & Regional Development Studies Teaching First Year Undergraduate Degree Students - Tutorial groupSetting & Marking Coursework

  • Postgraduate Researcher

    Sept 1996 - Sept 1997

  • Undergraduate Tutor

    Sept 1996 - Sept 1997
• 

  Open Pathway Retreat Centre & Training College UK

  Nov 1999 - Feb 2018

  • Design & Oversee Cyber Security Posture. Policy & Software oversight – review and assessment of candidate products, assist installation, manage, update etc., including Sophos Endpoint Protection; Norton, McAfee, AVG.• IT project management and troubleshooting.• LAN Administration, backup planning & management and Monitoring Tech trends (blogs, alerts and journals.)• Technical Support & Management of Software and Hardware including MS SBS2011, Windows and MS Office.• System Configuration & Upgrading – assisting installation of Netgear, Draytek, Epson, HP and Canon hardware.• Patch & Update management inc. Windows 95, 98, XP, 7 Pro, SBS2011.• Acted as escalation point for troubleshooting network/systems issues.• IT Support, Training & Mentoring for staff.• Webmaster for CMS-based website. Basic WordPress Training undertaken.• Advised branch offices on IT best practice and cybersecurity issues.• Helped stabilize, expand and protect our server, workstation and laptop environment. Show less

  • IT Systems Manager & IT Project Manager

    Oct 1998 - Feb 2018

  • Senior Graphic Designer / Media Manager

    Nov 1999 - Jan 2018
• 

  GA Pet Food Partners

  Jun 2018 - Feb 2021

  • Research design & deliver companywide specialist training• Design & deliver new colleague Induction Programme• Leading Corporate Staff Development Programme• Design & deliver blended learning solutions• Research design & deliver Individual & group training • Designing Product Information and Marketing Strategy Guides for Business Customers. • Designing graphics and Iconography for internal project documents, process flow diagrams and website posts. • Contributing to departmental Marketing Strategy.

  • Corporate Trainer & Coach

    Jun 2019 - Feb 2021

  • Graphic Designer - Marketing Team

    Jun 2018 - Jun 2019
• 

  APriori Technologies

  Aug 2021 - Jul 2023

  E-Learning Designer
• 

  New Horizons Computer Learning Centers

  Oct 2023 - now

  Software Trainer