Ben Fruen

Ben Fruen

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location of Ben FruenTruro, Inglaterra, Reino Unido

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  • Timeline

  • About me

    Snr Project Manager at Waitrose

  • Education

    • Microsoft IT Academy

      -
      MCDST & CompTIA IT Professional
  • Experience

    • Clinical Solutions

      Jan 2008 - Jan 2012

      Managing the deployment of Decision Life Cycle Management software to Saude 24, the national health service in Portugal Operating an effective customer change process from initiation through to closureSupporting the PM team with detailed reports and plansMaintaining comprehensive RAID and lessons learned logsMonitoring and maintaining project financialsSharePoint administrator Incident management to strict SLA'sManaging a small shift team of 6 employeesTechnical troubleshooting and call management through to closureCreating detailed reports, including first time fix rates and telephony data

      • Junior Project Manager/Project support officer

        Jan 2010 - Jan 2012
      • Technical analyst 1st & 2nd line

        Jan 2008 - Jan 2010
    • Capita Healthcare Decisions

      Jan 2012 - Jan 2014
      Project Manager

      Implementation of CHD's face to face triage product for Tascor Medical Services across their custody suites in Hampshire and CheshireProject management for the NHSD exit programme that generated £1.7m revenueNHSD Homeworker roll out to 100 users across the UKPaaS solution for Telefonica O2 health delivering their health at home application

    • Capita Secure Managed Services

      Apr 2014 - Feb 2015
      Project Manager

      Windows 7/Office 2010 transformation across the English Heritage estateSCCM 2012 upgradeHP TRIM records management DB upgrade from Oracle to SQL

    • McLaren Technology Group Ltd.

      Feb 2015 - Feb 2016
      Technical Project Manager (Contract)

      Infrastructure PM as part of the SAP R5 Automotive roll out programme including Printer/Scanner roll out, Microsoft Azure platform setup and Intune mobile device management.Network infrastructure upgrades including - Juniper refresh of the ‘Brand Centre’ mobile network & segregation of the McLaren racing Wind Tunnel.JIRA - Agile software development tool hostingWireless Torque Wrench deployment across the McLaren Automotive production lineSQL migration and consolidation programmeAD upgrade 2003 to 2012Implementation of Flexera - license BI tool to manage Mathworks license usageMicrosoft Identity Management implementationMcLaren Applied Technologies domain migrationDell hardware refresh Show less

    • Waitrose

      Mar 2016 - now

      Delivering a number of different projects across a dynamic portfolio. Domains include, data and analytics, People and processes and Digital transformation. Managing strategic suppliers and ensuring maximum return for our investment. Project Manager as part of the partnership wide Security Transformation Programme:Lead from vendor selection through to setup and integrated of the 1st Security Operations Centre across Waitrose, John Lewis and Group Further implementations of Digital Shadow's Threat Intelligence tool and Akamai's Kona web application firewall (WAF) across the Waitrose.com infrastructure.

      • Senior Project Manager

        Jan 2018 - now
      • Project Manager

        Mar 2016 - Jan 2018
  • Licenses & Certifications

    • Prince 2 Certified Practitioner

      AXELOS Global Best Practice
    • Certified Scrum Master

      Scrum Alliance
      Jan 2018
    • CompTIA A+ PC Technician

      CompTIA
    • Portfolio, Programme and Project Offices (P30)

      APMG International
    • Lean 6 Sigma

      APMG International
    • Microsoft Certified IT Professional

      CompTIA
  • Volunteer Experience

    • Fundraiser

      Issued by Royal Berkshire NHS Foundation Trust on Mar 2017
      Royal Berkshire NHS Foundation TrustAssociated with Ben Fruen