Kamran Arbaz

Experience

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  Mystery Junkies

  Aug 2019 - Aug 2020

  Customer Care Executive

  1. Applied exceptional customer service, conflict mediation, and communication skills to address diverse customer needs.2. Proactively resolved customer concerns, driving sales while managing multiple interactions simultaneously.

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  Criyagen Agri & Biotech Private Limited

  Feb 2023 - May 2023

  Project Intern

  1. Worked as an microbiologist in the R&D department, where I conducted my research project on "Microbial extracellular enzymes as bioindicators for soil health and fertility." 2. Collaborated with a team of senior research fellows to analyze & interpret statistical & geographical data using software like Excel, SPSS & QGIS.3. Contributed to the development of protocols and standard operating procedures (SOPs) for laboratory techniques, ensuring accuracy and reproducibility of experiments. 4. Gained valuable skills in Microbiological Techniques, Data analytics, Research Methodologies and Scientific communication. Show less

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  Knowledgeworks Innovative Linguistic Solutions

  Nov 2023 - now

  Quality Control Executive

  1. Specializing in pharmacovigilance document verification, I oversee quality assurance processes for vital documents essential for drug safety monitoring, which are translated from different foreign languages to English. Examples include ICSRs, E2B, and ICFs. 2. With a meticulous approach, I ensure 100% accuracy, ensuring compliance and client satisfaction. Swiftly addressing any concerns and conducting thorough root cause analysis, I guarantee seamless deliverables and uphold industry standards, serving leading CROs in the clinical research domain. Show less