Giulia Bertolotti

Experience

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  Best Union Company S.p.A

  Oct 2008 - Feb 2015

  Hostess, cashier, event management

  · Welcoming guests· Dealing with customer’s queries;· Reporting and monitoring of incomes and outcomes;· Organizing shifts;· Cashier in box office;· Relations with organizers and hosts.

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  AFZlab

  May 2011 - Nov 2014

  Accounts & Administration Assistant

  • Processing and entering invoices into the system; • Answering queries related to payments and invoices to be done by the clients (Dentists); • Bank account reconciliation; • Dealing with suppliers from Italy and abroad (on average 30) and clients (on average 150) over the phone, via email and face to face; • Credit Control: reviewing balance sheets and calling clients to collect debt; • Using accounting systems to enter and processing invoices: Excel, SimplyFatt, Express Invoice; • Rewviewing balance sheets: income, outcome and supplier payments; • Reporting directly to the Company owner and escalating complex issues. • Responsible for answering incoming emails; • Scheduling appointments for clients and suppliers; • Reviewing and processing product orders. Show less

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  Meridian Global Services

  Jun 2015 - Jul 2016

  Senior Travel and Expenses Analyst

  · Verification of expenses reported and and receipts received; · Amendments when expenses are not reported correctly; · Checking Meridian’s policy against client’s policy; · Reporting to the Team Leader and escalating complex issues; · Entering confidential datas in SAP NetWeaver and Swat Trace Facility (STF); · Raising queries about the expenses that do not comply with policy; · Analysis and review of the business policy to determine if changes are necessary; · Training to new hired; · Achieving personal daily, weekly and monthly SLA; · Everyday organisation following daily SLA and respecting quality standards and daily timesheet; · Personal time planning; · Inform clients in case of changes. Show less

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  Baxter International Inc.

  Jul 2016 - Nov 2016

  AP Analyst

  · Processing invoices, credit notes, prepayments and grants; · Checking the details of invoices entered in the system; · Verification of duplicate payments; · Liaise with supplier and internal departments to solve issues; · Requesting amendments of details on invoices if incorrectly entered; · Matching invoices to correct Purchase Order; · Verification of the status of the PO through Ariba, JDE and Mild; · Verification of weekly payment proposal for each entyty; · Assuring the process of the invoice respects Baxter’s SLA; · GRN write offs; · Verification of Bank Reconciliations; · Escalating complex issues to AP Manager Assistant or to the correct department; · Requiring voids, manual match and urgent payment if necessary. Show less

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  Micro Focus

  Nov 2016 - Oct 2019

  Credit and Collections Specialist

  SUSE separated from Micro Focus in 2019 - Job description as SUSEAs Credit and Collections Specialist I looked after:- Customers' needs (i.e. query management + follow up with other teams and departments)- Banking on Collections' side (reception of payments and application + bank reconciliation)- Assesment of Credit Lines- Review and follow up on projects within the team and other teams, departments and external consultants (short and long-term with handover and maintenance of the new processes)- Reporting, analysing and summarizing data related to projects and Credit and Collections Show less

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  SUSE

  Nov 2019 - Jan 2021

  Credit and Collections Specialist

  As Credit and Collections Specialist I looked after:- Customers' needs (i.e. query management + follow up with other teams and departments)- Banking on Collections' side (reception of payments and application + bank reconciliation)- Assesment of Credit Lines- Review and follow up on projects within the team and other teams, departments and external consultants (short and long-term with handover and maintenance of the new processes)- Reporting, analysing and summarizing data related to projects and Credit and Collections Show less

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  Letstakeitonline

  Feb 2021 - now

  Founder

  Virtual Assistance services. As founder, I manage customers' requests, review contracts, make sure GDPR is applied and sign off any decision regarding budget, expenses and discounts on accounts and/or products. Also, I assist clients with their requests and find suitable solutions based on needs + budgets + offer on the market. i.e. UK based customer needs software for finances, payroll and taxes -> Letstakeitonline reviews the offers on the web and specilized platforms and provides opportunities and suggestions for the customer. Show less

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  InTheShells

  May 2022 - now

  Co-Founder

  Services for you and your business - admin and property management