
Timeline
About me
Sr. Business Intelligence Engineer
Education
Washington university in st. louis
2016 - 2017Master’s degree master of science in supply chain managementActivities and Societies: Student Ambassador The program starts in August, 2016 and ends in December, 2017.
Purdue university - krannert school of management
2011 - 2015Bachelor of science (bs) management/supply chain managementActivities and Societies: Alpha Kappa Psi, VOICE Magazine
Experience
Voice magazine
Oct 2012 - Feb 2013Marketing administrator- Promoted the magazine to students around Purdue through social network, fliers and callout events- Fundraised $1000 for the publication of the magazine and activities- Had negotiation with other organizations
Société générale
May 2013 - Jun 2013Internship- Cooperated with other team members on seminar preparation- Assisted other team members with drafts for bills collection issuance- Assisted the operation department in document filling
Sabic innovation plastic inc.
Jun 2014 - Jul 2014Supply chain management internship- Uplifted the external and internal supplier relationship- Developed an evaluation matrix to select optimal warehouse location- Reduced the inbound and outbound transportation cost by 17%
Ssm health st. louis
Sept 2016 - Oct 2016Student consultant• Reviewed Accounts department’s invoice input process and performed a root cause analysis• Developed a stochastic model using historical data to improve the current invoice input system by 15%• Reduce the error rate and process time of the invoice input system by 35% and 19% respectively• Identified potential sources of errors and areas for improvement to establish a set of countermeasures in consistent with Six Sigma and Lean principle terminology
Milliporesigma
Sept 2016 - Dec 2016Packaging materials & components kanban - student consultant• Developed a dynamic Periodic-Review Base Stock Inventory Policy based on optimal base stock level• Optimized demand distribution curve• Optimized the Order-Up-To level for various components in the assembly to reduce the holding costs by 30%
Express scripts
May 2017 - Aug 2017Intern, home delivery & member service• Performed data analysis on inventory planning for over 5000 NDCs by following the 16 Grid Inventory stratification method based on two dimensions: demand variation of drugs and drug cost• Analyzed the feasibility of adding a third dimension, Velocity, to the current two-dimensional model; the analysis showed that adding Velocity as a third dimension was feasible and created an inventory replenishment model that is highly specific• Held Lesson learned meetings with the key stakeholders of 16 Grid project at the other sites and conducted reports on potential improvement areas for future implementation• Developed a day-by-day detailed project implementation plan for St. Louis site and initiated the implementation process• Developed an Inventory Tracking System that monitored inventory level in St. Louis site daily and dictated the roll-out day for the project Show less
Express scripts
Jan 2018 - Dec 2019Business analyst specialist (cross functional)• Led development of SARF (Single Adjustment Request Form) workflows application in Pega that automates the process of reimbursing Medicare beneficiaries in cases of errors in billing; work cross-functionally with end users, stakeholders, software development teams in designing and refining the workflows; created implementation roadmap to guide the transition from old process to the new automated application • Led package and call saving analysis project by exploring the opportunity of drug shipments bundling to same family/shipping address that differ in date of injection, potentially accumulating $3.3M in annual saving upon implementation• Conducted impact analysis and created the Client Baseball Card report that keeps track of dispensing volume for over 13k clients with different levels of details to guide back-end operation team in understanding impact on drug dispensing volume from possible Home Delivery clients turnover• Designed, developed, and owned the tool that keeps track of Spanish speaking call center agents’ performances; conducted detailed call time analysis at agent level and monitored the acceptance rate of various services provided by agents to patients• Act as an analytics consultant and leverage SQL, Tableau, and visual-storytelling techniques to conceptualize and translate ESI business processes into business intelligence solutions, such as ESI internal/external quality metrics, analytics products, and actionable insights Show less
Amazon
Dec 2019 - nowSenior Business Intelligence Engineer - SCOT
Dec 2022 - nowBusiness Intelligence Engineer - SCOT
Jul 2021 - Dec 2022Business Analyst - Supply Chain Cost/Product Management, Amazon Go
Dec 2019 - Jul 2021
Licenses & Certifications
Certified six sigma green belt
AsqDec 2018- View certificate
Programming for everybody (getting started with python) by university of michigan on coursera
University of michiganJun 2019 Pega certified system architect
PegasystemsAug 2018- View certificate
Python data structures by university of michigan on coursera
University of michiganJun 2019
Languages
- caCantonese
- maMandarin
- enEnglish
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