Experience

• 

  Pan century edible oils sdn bhd (ioi group)

  Sept 2015 - Dec 2015

  Student intern, chemical engineering

  - Constructing of PNID diagram of production plant- Assisting in running of production plant- Efficiency analysis and study of plant heat exchangers- Improvement study of Degumming acid

• 

  Natural country sdn bhd

  Sept 2016 - Dec 2016

  Industrial trainee
• 

  Global shell service desk

  Dec 2017 - Jun 2018

  It analyst
• 

  Indah kota services sdn bhd

  Aug 2018 - Nov 2021

  Process engineer
• 

  Ifca msc berhad

  Dec 2021 - now

  - Leading a team of Project Consultants and overseeing the implementation of HRMS projects- Simultaneously incharge of 8 Project Implementation of the HRX HRMS system- Leading a team of Support Consultants and managing the customer relations and software support activities for HRMS- Arranging Training dates & Conducting HRDC Claimable training to customers- To do Project Implementation Setting and involved in data migration- Organize the Payroll Parallel Run with user before Payroll ready to go live- Advise and guide user's operation processes.- To do User Accepted Testing documentation and sign-off for all relevant modules- Involve 3 month waratty support before handover to support team.- Act as the first level of escalation for project implementation issues- Act as the second level of escalation of support issues- Support and supervise the entire team in resolving issues- Be the main contact point for customer and/or internal project team throughout the project implementation period- Plan and attend project meetings, co-conduct with customer’s project manager- Supervise project team in meeting project tasks deliverables and timeline- Support and supervise the entire team in resolving issues- Conduct product customization requirement study- Come up with specs and design screens for new Improvements and customizations- Involved in Project documentations including documentations and loggin JIRAs for new feature, improvements and bugs Show less

  • Senior Consultant

    Jul 2023 - now

  • Software Consultant

    Dec 2021 - now