
Suresh Jaluka
Production, Quality control, Service

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About me
Working for HBL as DGM- Service- ER for KAVACH- TCAS Project of Indian Railways
Education

The Institute of Engineers
1996 - 2006AMIE Electronics & Telecomunications
BIT, Kolkata
1990 - 1993Diploma Electronics
Maulana Azad College
1988 - 1990Higher secondary
Julien day school ganganagar
1983 - 1988ICSE
Experience

Andrew Yule & Company
Dec 1993 - Aug 2003Production, Quality control, ServiceService , Installation , Comissioning of Microcontroller Based Communication System and Fire Alarm System. Timely production and testing without comprise for quality. Designed Microprocessor based Test bench for electronic Cards using 8085 Assembly Language. Designed 8085 Based Single Stepper. Reduced production time by 30% using innovative Test Methods. Developed Materials Management Software in Dbase III for effecient ordering and issue of electronic Components from Stores. Indentifed Design Discrepancy and rectified it at Site. Show less

Empire Machine Tools
May 2007 - Apr 2019AGM - Product SupportReceived Management Recognition award for closing prestigious Stalemate projects at Tata Motors Jamshedpur. Provide Sales, Pre Installation Support, Execute Project and provide Post Installation support for complete customer satisfaction for Overseas companies from America (Avure), Europe (Neuson, Thyssenkrupp, SMS, WF, GEA, Fives Machining, Zeiss, ) Korea (Daedo Engg) and Russia (Uralmash, TMP, MKMZ) at Major Automobile companies like Tata Motors, Mahindra, Steel plants SAIL Bhilai , Defense factories at Kolkata, Nagpur, NFC Hyderabad. Handeled Turnkey Project Value more than 80 Crores. Key projects Executed.• CNC Tube Bending Machines, Hydraulic Servo Presses – Private Customers – Value 25 Crores• Wheel Press – Railway Workshops – Value 20 crores• Stretching Machines for AL Extrusions : OFAJ Nagpur – Value 20 Crores• Hydraulic Press Lines : OFAJ Nagpur – Value 80 Crores• CED OVEN – Tata Motors Jamshedpur Value 10 Crores• Mechanical Forging Combipress : Tata Motors Jamshedpur – Value 25 Crores • Hardness Testers for Special Plates, SAIL Rourkela – Value 8 Crores• Rotary Tablet Press – NFC Hyderabad – 12 Crores • Cold Test Bench for Engines – Tata Motors Singrur, Sanand – Value 10 crores• Laser Welding for Gears – Avtec Kharagpur, Bhavani Industries Sanand – Value 8 Crores, • Induction Hardening for Cranskshafts – Tata Motors Jamshedpur Value 6 Crores• Hot Isostatic Press for Ceramic – CGCRI Kolkata Value 4 Crores, Show less

Electropnuematics & Hydraulics Pvt Ltd
Apr 2019 - Oct 2020Sr Manager - All India Service• As Service Head responsible for Installation , Commissioning, Service Support, Spares of Machine all over India/Overseas• Leading a team size of (30) Engineers distributed at Pune ,Delhi, Chennai, Bangalore regions.• Reduced customer wait time by 40%, Generated Service/AMC orders – 150 Lacs, Spares – 600 Lacs• Formulated Excel Sheets for Monitoring Cash Flows(99% collections)/Departmental KPI. • Reduced Commissioning Time for Projects at Railways by 30%. 8 orders of value 20 crores.Heading Service Department and Managing Post Sales, Service Support, Spares , Tendering, Installation & Commissioning, AMC revenue, Administrative, Planning activities all over India for Private (Tier1 supplier to Auto Industries SFL, JBM, Wheels India, Imperial Auto, Krishno grupo, NRB,Supreme Treon, Badve Engg, Exedy, Imperial Auto, ALF, etc), and Goverment Customers (Railway Workshops, HAL, IIT, GRSE, SBC, OFAJ ) . Planning for Installation of Wheel Press at Railway workshop all over India. Show less

Angel India CAD CAM India Pvt Ltd
Mar 2021 - May 2022Service Manager- Pan India%20PVT%20LTD.webp)
SIGNOTRON (INDIA) PVT LTD
Jun 2022 - Sept 2023Service Head at Signotron India Pvt Ltd
HBL Power Systems Ltd.
Sept 2023 - nowDGM - Service
Licenses & Certifications
- View certificate

Working with Upset Customers
LinkedInOct 2020 - View certificate

Learning FPGA Development
LinkedInOct 2020 - View certificate

Tips for Writing Business Emails
LinkedInOct 2020 - View certificate

Customer Service: Handling Abusive Customers
LinkedInOct 2020 - View certificate

Succeeding in a New Job
LinkedInOct 2020 - View certificate

Customer Service: Problem Solving and Troubleshooting
LinkedInOct 2020
Languages
- enEnglish
- hiHindi
- beBengali
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