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Moulitharan B

Moulitharan B

L1 engineer

Followers of Moulitharan B105 followers
location of Moulitharan BKarur, Tamil Nadu, India

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  • Timeline

  • About me

    Deputy Manager at HCL

  • Education

    • Cheran matric hr sec school

      -

      Activities and Societies: football team Higher Secondary

    • Karpagam institute of technology

      2011 - 2015
      Bachelor's degree Electronics and Communications Engineering

      B.E

  • Experience

    • Orange Business Services

      Aug 2015 - Feb 2017
      L1 engineer

      L1-Engineer Voice support  Responsible for Monitoring and first level Support on Avaya's s87xx media servers, AES, AEP, recording Solutions (Verint), Call Management System (CMS), Nortel passport.

    • HCL Technologies

      Feb 2017 - Dec 2019
      Senior Analyst

      Maintaining the Avaya & cisco voice infrastructure of HCL. Hands on experience in Oracle SBC,Avaya CM,CMS,AES,SM. Verint recording.

    • Cognizant

      Dec 2019 - Feb 2022
      Technical Lead

      As part of the Client telecom team, was responsible for overseeing the Client Voice infrastructure that has, Avaya Contact Centre, Verint call recording, NICE IEX, Symon Desk view and Nuance Speech attendant.

    • HCLTech

      Feb 2022 - now
      Deputy Manager

      My role on the Telecom projects team consisted of managing project movement, migration, and service improvement activities. Also responsible for the expansion and enhancements of project voice infrastructure.

  • Licenses & Certifications