Gustavo Torres

Experience

• 

  HEWLETT PACKARD, LADO (Latin America Distribution Operations).

  Sept 1998 - Jul 2003

  Project leader (Customs / supply Chain)

  Coordinate the following departments: 1) Import Customs Operations. - Ensure accuracy of HS tariffs for each of the imported parts. - Verify and validate all import documents. - Ensure accuracy in the operations concerning the different Government’s importation programs. - Issue and validate certificates of origin. - Verify payments made by the broker to the government. - Conduct meetings with brokers to discuss results and possible discrepancies obtained by the analysis of internal operations. i.e. misclassifications, NAFTA applied erroneously, etc. Create, maintain and distribute performance reports to provide awareness and measure effectiveness. 2) Resellers Inventory Management-Analyze purchases and create sales forecasts for each distributor in the United States, Mexico, and Latin America. – Coordinate export supply sales for Latin America – Create performance reports (stock operations performance in the LAR).3) Center of expertise. - Coordinate the processing order department of all distribution channels in Mexico, Miami, and Latin America -Create and develop systems of continuous improvement. – Provide training. -Manage and resolve complaints from customers in a prompt and timely manner ensuring the total customer satisfaction. -Create operation manuals and participate in the implementation of the SAP system for the order process module. Show less

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  Import-Export Trade Compliance Officer

  Aug 2007 - Sept 2017

  Import-Export Trade Compliance Officer

  - Improve an operational synergy between Honeywell businesses by tracking and monitoring trade compliance operations to reduce costs and regulatory risks. - Provide day-to-day assistance to business functions in compliance. - Lead/Assist with local Customs and other affected regulatory agencies when issues arise. - Develop trade metrics for a timely improvement.- Perform Import-Export Self-Assessments for risk evaluation level. - Ensure correct tariff classifications are used in import /export transactions and update timely trade data in internal systems and Trade compliance tools. - Issue certificates of origin, ensuring full compliance of the NAFTA rules.- Ensure and follow up SAP and EDI implementations between business and Brokers.- Conduct periodic customs broker assessments in accordance with Honeywell policies, processes, and procedures. - Audit import/export documentation for accuracy and compliance; reconcile discrepancies; and assist in the preparation of prior disclosures, voluntary tenders, or post entry adjustments (PEA). - Maintain and distribute performance reports to provide awareness and measure effectiveness of import and supply chain compliance programs. - Assist business with C-PAT and PIP (Partners in Protection) renewal programs.- Coordinate and support export operations to USA, LAR, Europe, Asia and UEA. Coordinate and control Import-Export Recordkeeping process. - Monitor Import-Export US and Canadian Controlled Goods and issue Export declarations . Show less

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  Acuity Brands Lighting

  Oct 2017 - now

  - Manage and take the leading role for the Compliance "best practices", respecting compliance program, policies and procedures. - Develop, maintain and update Trade Compliance Procedures. -Ensure awareness of the importance to comply with all applicable laws, statutes and regulations; and with all the implications and responsibilities involved by providing training in divers Trade topics.- Lead with local Customs and other affected regulatory agencies when issues arise. - Develop trade metrics for a timely improvement.- Perform Import-Export Self-Assessments for risk evaluation level. - Maintain and distribute performance reports to provide awareness and measure effectiveness of import /export and supply chain compliance programs. - Assist business with C-PAT . Show less

  • Director Customs Trade Compliance

    Jun 2022 - now

  • Customs Trade Compliance Manager

    Oct 2017 - now