Jamie L.

Experience

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  Wiltshire Council

  Jun 2005 - Jan 2006

  ICT Project Manager

  Provision of client-facing ICT services for Wiltshire CC, including a full PC desktop refresh, implementation of EMC SAN using Dell hardware, and the roll-out of 500 Windows XP PCs➤ Successfully delivered a £1.7m IT project portfolio in budget and two weeks ahead of schedule.

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  Devon and Cornwall Police

  Jan 2006 - Jun 2006

  ICT Project Manager

  Responsible for driving a desktop management infrastructure migration project for 7,500+ IT users, and the deployment of Microsoft Office 2003 to 3,700+ desktops across 60+ sites.

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  London Borough of Waltham Forest

  Jun 2006 - Jul 2007

  Programme Manager

  Responsible for all aspects of programme delivery, managing change within an ITIL environment, engaging with management teams and stakeholders, overcoming resistance to change.➤ Conducted vendor selection process for the IPT solution, negotiating project plans and SLAs, leading the roll-out of IPT (VoIP) to 4,600 desktops, including phones on 27+ sites and 5 Directorates.➤ Worked in partnership with BT, delivering WAN roll-out and call centre technologies, and oversaw the implementation of a Print Managed Service for 22+ sites, working in partnership with Dell.➤ Total budget management responsibility for £9m, matrix leadership of 28 engineers & consultants. Show less

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  Dell Computers

  Jul 2007 - Jun 2011

  Senior Project & Programme Manager

  Appointed on contract to project manage a portfolio of large and small projects for a client portfolio, engaging with clients in sectors including NHS, local & central government, banks, services & media.➤ Delivered technology refresh initiatives and upgrade of IT systems, including desktops and servers, multiple Data Centre migrations, and IT hardware implementations from desktop to Data Centre.➤ Drove business change initiatives, including flexible working and print managed services. Employed PRINCE2, PMI and Dell Project Management methodology, aligned to the needs of each individual client. Show less

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  ProfitAbility Business Simulations

  Apr 2009 - Jul 2009

  Project Manager

  Appointed to manage the relocation to new offices including both the physical move and the IT move.

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  Liverpool Victoria

  Jun 2011 - Aug 2012

  Agile Software Development Project Manager

  Appointed to lead the management of software development projects, overseeing the delivery of key projects in the LV= Life Protection portfolio, encompassing in excess of 1,000 man days of efforts.➤ Engaged on the Oracle Modernisation Project, including Oracle and Oracle Forms upgrade to Oracle 11g. Matrix management & leadership of a multi-functional team of 22 developers and testers➤ Championed full project lifecycle and software delivery throughout System and User Testing phases, introduced a daily scrum meeting to resolve task-based allocations and project issues.➤ Managed the Reprice Improvement Project, delivering change to Oracle, Web & desktop applications, and led the Reviewable Premiums Project, changing legacy Oracle and Mainframe systems.➤ Oversaw the LVLI Website Enhancement Project, using Waterfall and Agile development tools. Reported to project steering groups on project status, milestones and overall progress. Show less

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  Dell

  Sept 2012 - Dec 2014

  Global Programme Manager

  Responsible for managing global roll-outs of Windows 7 technology and upgrades to Dell’s major clients. Full programme lifecycle management and delivery, from start-up through to BAU handover.➤ Direct line management of 15+ Project Managers and support staff globally, heading the deployment and roll-out of a portfolio of up to 15,000+ desktop PCs and machines.

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  Carillion

  Mar 2014 - Nov 2014

  Programme Manager

  Seconded to Programme Manager role with Carillion, leading the NGEC programme with the MoD, driving the delivery of robust, secure core IT infrastructure, new technologies and platforms based on Citrix, VMware and Microsoft solutions.➤ Ensured stringent compliance with JSP 480 and other security standards, providing secure services.

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  SCC

  Dec 2014 - Nov 2015

  Project Manager

  Engaged on a major EUC programme and Windows 10 deployment, taking the implementation from initial build creation through to pilot introduction. Reported to both the customer board and internally.➤ Project management, delivery and impact of a £167k initiative, delivering a Windows 10 Gold Image, along with application discovery and packaging, with initial pilot impacting 160 users. ➤ Managed the successful delivery of System Centre Configuration Manager (SCCM) design and build.

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  Capita

  Nov 2015 - Jul 2016

  Program Manager

  Appointed to Programme Manager role to rescue and recover the troubled programme on behalf of Capita, working in collaboration with Co-op Bank, following acquisition of Western Mortgages.➤ Full remit for financial management and governance of the programme, including strategic planning, scheduling, budgets, resource allocation, risk & issues management, and milestones reporting.➤ Direct line management and leadership of a team comprising Project Managers, SAs, BAs, and PMO, along with indirect management of a team of 30+ resources. Key business stakeholder engagement.➤ Led delivery of change for the Section 166 project at Capita, creating and delivering a training program for existing and new advisors on the new fully-compliant processes and regulations.➤ Successfully project managed the introduction of new MI for reporting on newly-accredited advisors. Show less

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  Dell EMC

  Jul 2016 - Aug 2021

  Programme Manager

  Fully accountable for the successful delivery of a portfolio of 80+ projects for clients, engaging across NHS, MoD, local government, housing emergency services, banks, financial services, manufacturing, consulting, media, and services sectors. ➤ Portfolio included: scoping technologies from the EUD/IPT roll-out programmes, through the installation of new technology in Data Centres (Storage, Networking and Compute) to full new Data Centre builds, including fit-outs, facilities, cooling, and power supplies. Key selected programmes, projects and achievements:• Project-led a major 14,000-seat global roll-out of Windows 10 EUC for a globally-based consultancy. Resulting in savings of over £3m on support and maintenance contracts.• Drove Workspace1 implementation at a National Telecoms company, with the build-out of new AD • New storage and compute for three Oxford Colleges, along with the migration from legacy systems• DC build and migration for a software company, including the use of container-based DC infrastructure• Program to define and build Datalake for global banking group to support BI decisions. Estimated to save the bank £25m over 5 years.• Led the roll-out of compute infrastructure for a telco to support 5G RAN across the UK, Ireland & Italy • Introduced and implemented new storage, network, and computing for the Police Forensics System • Merged & migrated four council data centres into a single strategic location over 18 months • Led the end-to-end delivery program for the implementation of High-Performance Computers (HPC) for 3 organisations, including Durham, Exeter Universities and DLS Show less

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  Rackspace Technology

  Aug 2021 - Oct 2022

  Enterprise Customer Engagement Director

  Responsible for building Rackspaces pipeline through the engagement with customers providing expertise and consulting on the adoption of cloud technologies to drive business agility and efficiencies.➤ Led a Data Centre Exit programme for two DC’s, with a very tight time scale, and customers with critical public-facing systems. Engaged with Architects & SMEs to design options and agree on exit.➤ Delivered the migration to Azure from an ‘On-Prem’ Data Centre for an insurance company, enabling business to accelerate time to market, deliver innovative experiences, and improve information security➤ Recovered a ‘Status Red’ programme, resolving gaps between customer expectations and scope, mobilising and delivering AD, Data, Network and Application migration including M365 on time. Show less

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  Sonnedix

  Nov 2022 - Apr 2023

  Delivery Lead Operations

  Sonnedix is an international Renewable Energy Producer (REP), operating renewable energy projects globally in Chile, France, Germany, Italy, Japan, Poland, Spain, Portugal, the USA, and the UK.Engaged to turn around a stalled programme to roll out a global Electronic Secure Perimeter, including AWS cloud back end at 650 Solar power plants in 8 countries. Multi-Vendor negotiations & onboarding. I was also asked to advise and support data migration to Datalake.Key contributions and successes:• Defined and built the future operating security model and successfully piloted at 3 sites.• Implemented the FOM for future site acquisitions.• Advising and supporting of SCADA data transformation and migration to AWS Datalake Show less

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  Frimley Health NHS Foundation Trust

  May 2023 - Nov 2023

  Consulting Program Manager (Contract)

  Decommissioning Portfolio Manager. Key contributions and successes:• I was tasked with bringing a program that had failed to deliver and was reporting Red back on track. • In the first three months, we shut down 27 applications with an annual saving of £1.6 million PA and identified another £900k in actionable savings.

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  Microsoft

  Sept 2024 - now

  Service Management Lead

  SML for Microsoft HPC based at Met Office in Exeter