Christina Gawtrey

Experience

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  Department of Defense NAF

  May 2005 - Oct 2014

  Business Manager Battle Bean Coffee

  Responsible for daily operations and employees. Managed and established excellent rapport and provided enthusiastic service to soldiers, family members, DOD civilians and contractors. Built relationships with customers and providing great service consistently with all Battle Bean Baristas. We serve on average 200-250 customers per day. Recommend additional products through ongoing transactions with customers. Place/prepare food and espresso beverages and serve customers. Cleaning according to strict DOD guidelines set forth in TB MED 530. Maintain a good record in food/ sanitation and safety inspections done monthly by Madigan Army Medical Center inspectors. Organize storage areas to create easier access and consistent storage. Train and lead a team of 7-12 baristas at any given time, giving training tips as well as counseling’s and reprimands. Create and maintain schedules and time management to avoid overtime and utilize the most of my employees during peak hours of operation. Maintained operational reports and records according to the strict guidelines of the Department of Defense. Created cost cards, business plans, and budgets for Fiscal years. Maintained cash handling and utilization of REC TRAC service touch screen system in an accurate and consistent manner. Perform daily purchasing for a variety of vendors to include but not limited to FSA, Pepsi-Cola, Columbia Distributing, Cascade Bagel, Pinks Bakery, and Delightful Treats. Maintained detailed records on all purchases. In April 2010, successfully opened a new location with a menu created by myself, including Panini sandwiches, and expanded children’s menu due to new location inside of a skating rink on JBLM. Created cost cards and comparisons to industry rates. Created professional menus to cater to the needs of both Espresso drinkers and Skaters in the rink. Coordinated banquet style breakfast and lunches. Maintained and updated website. Microsoft product friendly. Show less

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  Tijuana Flats Tex-Mex

  Jan 2015 - Mar 2016

  Assistant General Manager

  Position Responsibilities Include:• Leading the team by communicating, coaching, motivating and building sales• Focus on both FOH and BOH to build great team work• Ensure that BOH and FOH employees are providing all guests with the highest standard of service and food quality set by Tijuana Flats• Constant focus on labor cost, food cost, supply cost, and repair cost• Manage cost control standards while maintaining high quality, presentation and guest satisfaction• Make sure every shift is managed properly by using the operational tools each shift• Ensure cleanliness is maintained in all areas of the restaurant• Create an environment that is positive, productive and fun to work in Show less

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  Crispers, Fresh Alternatives, LLC

  Mar 2016 - Aug 2017

  Assistant Manager
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  Black & Brew Coffee House & Bistro

  Aug 2017 - now

  • General Manager

    Oct 2022 - now

  • Kitchen Manager

    Aug 2017 - now