Mohd Zaki Md Amin

Experience

• 

  Avex Technology Sdn Bhd

  Apr 1999 - Oct 1999

  Mutimedia Designer

  • Used Macromedia Flash and Director to create storyboards and work plans.• Collaborated with 5-10 persons team to construct interactive presentations and analyze processes, events and services.• Manipulated color, light, texture and shadows to make objects and characters appear lifelike.• Translated video, graphics and audio animation into distributable formats.• Used InDesign, Adobe Illustrator and Photoshop to create design ideas.• Created engaging and eye-catching graphics that were used in online ads.• Brainstormed ideas with other members of design team, collaborating on production of educational softwares.• Created sequences under tight deadlines and seamlessly integrated with other components.• Liaised with other departments to discuss ideas and create unified goals. Show less

• 

  Johor Incubation Center

  Nov 1999 - Jul 2001

  Webmaster

  • Enhanced functionality and appearance of website and repaired functionality issues.• Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.• Translated customer requirements into technical site concepts for initial planning purposes.• Developed ecommerce website by funneling traffic through content.• Delivered user support to clients to train, educate and answer questions.• Conceived and built optimized landing pages in HTML and CSS for integration and cross-browser compatibility.• Collected, defined and translated user requirements into project designs and implementation.• Reviewed code to validate structures, assess security and verify browser, device and operating system compatibility.• Conducted unit testing to deliver optimal browser functionality.• Employed coding practices based on commonly accepted standards to establish site layout and user interface.• Performed unit testing of web applications and troubleshot issues.• Completed full redesigns of existing websites to improve navigation, enhance visuals and strengthen search engine rankings.• Optimized web applications for speed, scalability and security. Show less

• 

  ANGKASA LIMITED

  Aug 2001 - Feb 2015

  Web Developer cum IT Trainer

  • Enhanced functionality and appearance of website and repaired functionality issues.• Designed highly engaging interactive user interfaces that complied with modern web.• Developed site navigation by funneling traffic through content.• Strengthened intranet and sub-sites to bolster internal communication strategies.• Delivered user support to clients to train, educate and answer questions.• Collected, defined and translated user requirements into project designs and implementation.• Reviewed code to validate structures, verify browser, device and OS compatibility.• Employed coding practices based on commonly accepted standards to establish site layout and user interface.• Using JOOMLA CMS, WORDPRESS CMS, MAGENTO, PRESTASHOP, OPENCART, BIGCOMMERCE, WOOCOMMERCE, ELEMENTOR• Completed domain name registrations and maintained website and web hosting.• Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management• Built and maintained professional relationships with vendors and suppliers.• Created and oversaw Digital training programs for cooperatives sector.• Trained and mentored more than 1000 cooperatives personnel in ICT and digitalization.• Analyzed and evaluated training effectiveness and program outcomes.• Led syllabus preparation based on detailed breakdowns of technical concepts.• Developed continuous integration tool to streamline deployment.• Suggested new technologies for enhancing product value and increasing productivity.• Debugged problems caused by hardware, operating systems software, application programs and network failures.• Implemented encryption, authentication, additional security measures, and safeguarding.• Created databases, data entry systems, web forms and other applications for diverse uses.• Mentored coop personnel on best practices and protocols to benefited digitalization Show less

• 

  ANGKASA

  Mar 2015 - Aug 2019

  IT Manager

  •Managed network and system, conducting troubleshooting, security and maintenance.•Coordinated technical training and personal development for staff and cooperatives.•Coordinated IT operations activities to deliver smooth flow of daily business needs.•Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.•Demonstrated familiarity with latest hardware, software and networking technology.•Collaborated with other departments to help meet IT needs and properly integrate.•Led technology selection and rollout, focusing on organizational planning.•Interacted and negotiated with vendors, outsourcers and contractors to secure services.•Understood key product management roadmap objectives and requirements to develop product technology strategy.•Oversaw daily performance of computer systems and immediately responded to network issues to keep smooth operation.•Managed and optimized network performance, ensuring high availability and reliability.•Assisted in development of long-term strategies to grow department and resources.•Wrote strategic business plans outlining need for organization IT resources.•Communicated regularly with customers (cooperatives) and internal department concerning data exchange and technology integration.•Managed life cycle replacement of hardware and software.•Implemented and maintained technology and software budget.•Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.•Supervised and mentored a team of network professionals, fostering a collaborative and high-performance work environment•Evaluated and managed relationships with network-related vendors and service providers.•Oversaw development and implementation of improvements to support network operations.•Led technical upgrade projects for clients such as Bankrakyat, Co-opBank and others cooperative by working and coordinating with developers for integrations. Show less

• 

  ANGKASA LIMITED

  Sept 2019 - Nov 2024

  •Managed end-to-end lifecycle of multiple IT projects (system & application development), overseeing planning, execution, and delivery within established timelines and budgets.•Evaluate current technology infrastructure, identify gaps, and recommend improvements to enhance overall efficiency and provide guidance on technology trends, innovations.•Led a dynamic team of developers and engineers, overseeing the end-to-end system and application development process.•Developed and executed strategic system and application development plans aligned with organizational goals.•Managed multiple development projects, ensuring adherence to timelines, budgets, and quality standards.•Designed and implemented scalable and secure system architectures, optimizing performance for critical applications.•Stayed abreast of emerging technologies and trends, integrating relevant innovations into development processes.•Introduced AI-driven features, enhancing application functionality and user experience.•Proactively identified and addressed system bottlenecks, optimizing application performance and ensuring a seamless end-user experience.•Implemented performance monitoring tools, reducing system downtime. Show less •Managed marketing and solutions for AGM system to cooperatives all around Malaysia.•Developed and executed operations strategies for e-hailing projects aligned with the business goals, contributing to high impact on marketing and cost-effectiveness.•Plan and managed KWAPKb Grant for cooperatives training and business development to help maximize their productivity.•Collaborated with internal and external stakeholders and cross-functional teams to identify opportunities for any IT-related incubation projects.•Established and managed partnerships with startups, research institutions, and industry players to drive collaborative innovation.•Planning proposal for events including scheduling, resourcing &risk mitigation analysis.•Collaborate with MTDC to develop IR4.0 grant schemes for the development of cooperative sector.•Proficiency in crafting compelling grant proposals, especially in Technology & Innovation, to securing funding from SKM and establishing a collaboration with government agencies.•Increasing awareness within the cooperative sector regarding the management of technology grants that can contribute to improving cooperative business performance.•Propose and formulate criteria for Technology & Digitization grants for eligible cooperatives.•Increasing awareness of green technology and ESG initiatives among cooperatives to leverage government grants related to implementing green technology and promoting ESG practices.•Collaborated with cross-functional teams to ensure the successful implementation of grant-funded programs, achieving measurable and impactful outcomes.•Managed a series of virtual events, adapting technology to create interactive and engaging experiences. •Contributing ideas in developing a cooperative digitization plan named DIGIKOP to improve the capabilities of the cooperative sector through technology adaptation.•Collaborate with Institut Koperasi Malaysia (IKMa) in producing short-term programs (Technology and Digitization) Show less

  • Manager, System & Application Development

    Aug 2023 - Nov 2024

  • Manager, Innovation & Technology

    Sept 2019 - Jul 2023
• 

  RTBS

  Nov 2024 - now

  Chief Technology Officer