Ryan Dear - MSP®, PRINCE2®, CRMP®, SAFe® SA, SP, SSM

Experience

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  Nortel Networks

  Mar 2000 - May 2005

  Team Leader - Project Manager/Trainer

  Managed and coordinated IT operations within Nortel's Program Management Office for a team of six testers, focusing on complex testing and analysis for Research and Development Projects related to optoelectronic components. Responsibilities included developing project status report templates, creating testing schedules, and performing User Acceptance Testing UAT with engineering signoff. Streamlined User Acceptance Testing UAT Successfully coordinated and developed test criteria for UAT, obtaining engineering signoff on experiments related to high-performance optical components, ensuring product reliability. Enhanced Project Documentation and Reporting Developed quality assurance processes for data reports, created project status report templates, and maintained accurate project documentation, improving transparency and communication. Implemented Process Improvements Identified operational improvement areas from meeting records and implemented business process improvement programs, leveraging IT operations knowledge to optimize existing and planned processes. Show less

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  Transport Canada

  May 2005 - May 2006

  Security Screening Coordinator

  Managed and coordinated security clearance processes for Transport Canada’s Intelligence Branch, utilizing the SRCCS database for data analysis and security clearance tracking. Responsibilities included document management, organizing meetings and teleconferences, and ensuring compliance with the Government Security Policy over a one-year period. Streamlined Security Clearance Processes Efficiently organized, tracked, and updated security clearances for Transport Canada employees, airports, and other government departments, ensuring compliance and accuracy. Enhanced Data Management and Reporting Analyzed data and prepared comprehensive reports from RCMP, CSIS, and Equifax information, providing valuable insights for security clearance decisions. Improved Documentation and Inventory Management Managed documentation for meetings and events, created inventory spreadsheets, and maintained accurate records, contributing to improved operational efficiency. Show less

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  National Capital Commission

  Jun 2006 - Sept 2006

  Security Screening Coordinator

  Managed the Security Screening Service project for the National Capital Commission, which involved processing security clearances, conducting fingerprinting, and creating security passes for employees, contractors, and volunteers. Responsibilities included managing sensitive information, coordinating with the RCMP and CSIS, and ensuring compliance with security protocols over a four-month period.Successfully processed and analyzed Government Security Screening Application forms, ensuring timely and accurate distribution of reports to the RCMP and CSIS. Utilized case file management techniques to handle sensitive information and implemented secure disposal methods for classified materials, maintaining confidentiality and integrity. Show less

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  PWGSC

  Aug 2006 - Sept 2010

  The IT Branch in PWGSC, The Branch transformed its current services, infrastructure and people into an enterprise-focused, operationally excellent IT service provider as part of a business transformation initiative. The Shared Travel Services Initiative (STSI) where all GC employees are able to use the Travel AcXess Voyage portal to manage all travel services from start to finish with the addition of the Expense Management Tool. The portal also provides access to a Full-Service Travel Agency, a convenient Government Travel Card, and responsive 24/7/365 Traveler Support. This initiative was a large, complex and multi-disciplinary federal government project (approximately $275M). It is the implementation of an integrated electronic corporate travel management system, which is a (COTS) enterprise-wide financial management application. The integrated components of the system consist of a Travel Agency, a Portal, an On-Line Booking Tool (OBT) and an Expense Management Tool (EMT) (Concur) with data feeds from the integrated solution to the government’s various financial systems. As Project Manager and PMO Team Leader, responsibilities included overseeing project documentation, coordinating vendor relationships, and ensuring successful implementation within budget and timelines. Efficient Implementation of Integrated Travel Management System Successfully managed the deployment of an integrated travel management system across multiple departments, enhancing operational efficiency and cost savings. Effective Vendor Coordination and Stakeholder Engagement Coordinated with technical service providers Accenture, American Express) and engaged over 56 departments, ensuring smooth project execution and alignment with project objectives. Robust Project Management and Reporting. Developed and maintained comprehensive project schedules, documentation, and reports using MS Project Server and SharePoint, ensuring transparent communication and effective project tracking. Show less Enterprise Partnership Management (Sales Management Office) and RDIMS Product Management Office- Product Portfolio Management (PPM) - Enterprise Content Management (ECM), Enterprise Search and Portal & Virtual Collaboration (VCS) Tools. The prevalent use of electronic formats has revolutionized modern business channels, and the Canadian government is no exception. Concerned about the dissemination of information through electronic means, privacy assurances, corporate memory loss due to employee turnover, and the need for real-time access to information to satisfy requests and litigation concerns, the Government of Canada (GC) championed an innovative deployment of the Hummingbird/OpenText Enterprise Content Management (ECM) Suite to create a shared system initiative called Records, Documents, and Information Management System (RDIMS). PWGSC oversaw the licensing, transformation services and implementation for many departments and agencies within the Canadian government. The GC strove to develop an information management solution that fostered a common set of requirements for all departments. Document management, records management, imaging, workflow, reporting, and email integration were necessary inclusions. RDIMS works as an integrated set of tools that facilitates the full use of electronic documentation—from capture and storage to organization, retrieval, sharing, reuse, protection, and disposal of information—regardless of format or geographical barriers. RDIMS was implemented to better enable government departments and agencies to address the completeness of corporate records; a geographically dispersed and mobile workforce; legal obligations, improving productivity; and aligning information management with the Government Online (GOL) initiative. Show less

  • STSI PMO - Business Project Manager, Release Manager

    Aug 2008 - Sept 2010

  • PMO - Project Manager / Coordinator

    Aug 2006 - May 2010
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  PWGSC

  Jan 2011 - Jun 2011

  Contract Security Officer/Project Coordinator

  Managed the implementation of several security programs under the Industrial Security Program ISP at Public Works and Government Services Canada PWGSC, valued at $3 to $4M. This involved coordinating security screening services for contractors, enhancing Canada’s defense trade controls, and managing the Joint Certification Program to protect military critical technical data. Responsibilities included handling Security Requirements Check Lists SRCL, liaising with stakeholders, and ensuring compliance with security policies over a six-month period. Worked closely with various stakeholders, including DND, PWGSC, CSE, CSIS, and Defense Construction Canada, to ensure seamless project execution and compliance with security requirements. Utilized the EDRM system to create and maintain action, risk, and issue registers, meeting minutes, decision logs, and change requests, ensuring accurate and organized record-keeping. Created training materials, spreadsheets, and reports for tracking security-related documents and clauses, improving efficiency and compliance within the program. Successfully managed and processed GC Security Requirements Check Lists SRCLs), ensuring contractors met security standards before handling Protected and Classified information. Managed the Industrial Security Sector ISS contracts and SRCL Inbox, handling client communications, and ensuring the proper processing and review of security documents in accordance with the Government Security Policy GSP. Show less

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  Export Development Canada

  Aug 2011 - Sept 2011

  Project Manager

  Managed the deployment and setup of approximately 1,000 workstations for Export Development Canada EDC employees at their new office in downtown Ottawa. Responsibilities included developing a work plan, initial hardware setup, and testing to ensure smooth operations. The project, valued at $3 to $4 million, required extensive coordination and efficient execution within a two-month timeframe. Oversaw the efficient deployment and setup of 1,000 workstations, ensuring minimal disruption to EDC operations. Organized and led planning meetings with stakeholders, ensuring clear communication and alignment on project objectives and timelines. Provided daily progress and status reports to the lead Project Manager and EDC Team leaders, ensuring transparency and effective stakeholder engagement throughout the project. Coordinated, planned and updated the master project schedule using MS Project Server, ensuring timely completion of deliverables. Conducted thorough quality assurance checks on all workstations, identifying and resolving any defects or issues promptly. Show less

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  PWGSC

  Sept 2011 - Jun 2012

  Project Manager

  Managed the Transformation of Pay Administration Initiative for Public Works and Government Services Canada (PWGSC), aimed at modernizing the federal pay system to ensure sustainability and efficiency in public service pay administration. The initiative, approved by the Cabinet Committee on Priorities and Planning and the Treasury Board, included two major projects: The Consolidation of Pay Services and the Pay Modernization Project. Consolidation of Pay Services: Transferred pay services from participating organizations to a new Pay Centre of Expertise in Miramichi, New Brunswick, streamlining pay administration and improving service delivery.Pay Modernization Project: Replaced the legacy pay system with a commercial off-the-shelf solution integrated with PeopleSoft, featuring web self-service capabilities, enhancing efficiency and user experience.Risk Management and Implementation: Oversaw the approval process and implementation phases, ensuring alignment with government objectives and successful project execution. Show less

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  Fisheries and Oceans Canada

  Dec 2012 - Jul 2013

  Project Manager: & Application Testing/Deployment Manager

  Managed the transition from Windows XP to Windows 7 - 64bit within Fisheries and Oceans Canada under the IM&TS Branch, in collaboration with Shared Services Canada. Key responsibilities included hardware/software analysis, client coordination, scheduling, and implementation support. Coordinated application testing for both custom and COTS software, providing updates to Application Test and Deployment Team leads.Documented and reviewed Windows 7 risk management issues with Senior Management, and managed VMware coordination and test scheduling.Led the scheduling of Remote Site Windows 7 implementations with national/regional stakeholders, and managed mass deployments via System Management Server (SMS). Chaired client portfolio management meetings to address escalations and risk management. Show less

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  Canadian Intellectual Property Office / Office de la propriété intellectuelle du Canada

  Jul 2013 - Sept 2024

  Senior Program/Project Manager - IT Modernization Program

  Oversaw a program budget exceeding $150M and Branch Annual IT Budget of > $50M, ensuring financial efficiency and alignment with organizational goals. Executed multi-phase projects, consistently delivering on time and within budget. Delivered high-impact solutions that supported key business objectives and drove innovation. Spearheaded change/benefits management efforts, including training and communication plans, to ensure smooth transitions and stakeholder buy-in. Identified, assessed, and mitigated risks through comprehensive risk management strategies, ensuring program stability. Designed and implemented governance frameworks, policies, and procedures that ensured program integrity and compliance. Managed and delivered end-to-end solutions for 13 high-value investments over an 11-year period, showcasing exceptional project management and strategic leadership skills. Designed, maintained, and updated Program/Project schedules, templates, and risk, issue, benefit, change, quality and action registers, ensuring alignment with governmental policies and efficient project execution. Successfully managed and coordinated Task Authorizations for three major vendors Deloitte, CGI, KPMG, facilitating the Next Generation Patents solution through distinct workstreams and involving multiple stakeholders. Led critical Business and Technical meetings, SWOT analysis, Daily Stand Ups and Scrum processions and developed Project Change Request processes, and guided the ITM Program through various reviews and audits to ensure compliance and successful implementation. Spearheaded the creation of comprehensive governance structures, including Terms of Reference, Mandates, and Roles & Responsibilities, to support ITM and Programs Branch Projects Utilized CA-Clarity PPM and JIRA, Kanban boards, ,MIRO, Sharepoint, MS project tools for project tracking and ensured comprehensive documentation, enabling effective project management and decision making. Show less

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  Canadian Intellectual Property Office - Innovation, Science and Economic Development Canada

  Jul 2013 - Sept 2024

  Senior Business Consultant - Strategic Advisor - CIPO Programs Branch - IT Modernization Program

  In my role as a Senior Business Consultant/Strategic Advisor at CIPO, I helped to spearhead, and guide the IT Modernization Program, aligning with government initiatives to enhance efficiency and innovation. By replacing outdated systems with agile technologies, we optimized business processes and improved stakeholder access to IP products and services. Mr. Dear helped in organizational design of the Program/Project Management Offices and Next Generation Patents Project Teams, wrote key Program artefacts that would lead, establish boundaries and guidelines for Program/Project Delivery and coordinated key activities and workshops with a range of stakeholders. Including Benefits Management, Risk and Issue and assisted in developing the Quality Management System, Configuration Management and participated in the establishment of ITM Standards/Guiding principles for program delivery. Assisted in the establishment of the ITM Blueprint, Program Planning and value stream, business capability mapping exercises to determine best path forward for CIPO's Modernization efforts by identifying logical, order of technology and delivery based on CIPO revenues and impact to the organization. Show less