Natalie Mussell, MSA, SHRM- CP

Experience

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  Trinity Health - Minot

  Jan 2001 - Apr 2006

  Human Resource Coordinator

   Provide Employee Relations  Coordinate all recruitment and retention functions for 2600 employees Supervise, train, and evaluate a staff of four (HR Specialist, 2 HR Assistants, and File Clerk) in Human Resource Dept Develop and maintain recognition program Coordinate annual employee recognition program Conduct Training and Development for Managers Oversee all Affirmative Action Plan processes and procedures Conduct Impact Ratio Analysis for Affirmative Action Program Research and utilize market trends to craft specialized strategies for different applicant targets Determine compensation and wage to insure consistency Complete Annualized Compensation Deliver HR presentations throughout community and hospital Planning and directing activities concerned with developing sources of qualified applicants Conducting interviews, checking references, completing background checks Complete payroll process via KRONOS and STAR systems Evaluating candidates qualifications Tracking and maintaining FMLA processes Write articles for “HR Corner” weekly Assist with 401(k) enrollment and roll-overs Compose and track legal documents for various areas of HR Department Oversee Flexible Spending Account processes Show less

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  Minot State University

  Aug 2003 - May 2013

  Adjunct Professor

  Teach undergraduate students in class and on-line for the Department of Business.

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  Choice Hotels International

  Apr 2006 - Apr 2010

  Human Resources Manager

   Lead Minot Contact Center Human Resources Department Interim Director for Minot and Grand Junction, CO Contact Centers Oversee budgets totaling $500,000 Supervise six employees in total (both locations) Work with 60 managers and supervisors on all employee relations issues Responsible for recruitment and retention functions Assisted in the development and maintenance of on-boarding process Oversaw all Workers Compensation issues Responsible for all unemployment claims/hearings Lead Safety members in emergency preparedness planning Participated in policy review and updates Trained and coached management team on goal setting, employee engagement, annual review process, employee recognition, disciplinary action and terminations.  Determined compensation for employees Provided training for all associates in ethics, anti-harassment, interviewing, etc. Administered and ensured compliance for employees covered under FMLA and ADA Developed, Implemented and maintained “Buddy” program for new hires to ensure positive on-boarding Conduct investigations when needed by compiling information to reach valid conclusions Show less

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  IRET Properties

  May 2010 - May 2012

  Assistant Director of Human Resources

  Employee Relations: Provide coaching, facilitation, advice and/or mediation to employees and management to resolve workplace issues in 7 states. Ensure that legal requirements are met to minimize exposure to liability.  Improve manager and employee performance by identifying and clarifying problems; evaluating and implementing solutions; coaching and counseling managers and employees.  Conduct investigations when needed by compiling information and responding to State and Federal claims from EEOC.  Investigate EEO related allegations of harassment, discrimination or workplace harassment claimsRecruitment & Talent Management Train and coach management team on goal setting, employee engagement, annual review process, employee recognition, disciplinary action and terminations.  Develop recruiting strategies for both internal and external postings.  Ensure job descriptions are up-to-date and accurately capture essential functions.  Participate and/or facilitate in new hire orientations.Employee Development Create online web based learning for Anti-harassment and Ethics Oversee all recruitment and retention functions Develop and train supervisors on management skills, hiring, and annual review processesGeneral HR Support Oversee FMLA/ADA/FLSA processes Responsible for all unemployment hearings in 7 states Research and compile RFP/RFQ for Background Check Vendor, Web based learning, and HR Information Systems, and recognition programs for IRET Researched and implemented new recruitment tool – Ceridian Recruiting Solutions Assistant VP of HR on various tasks and projects Compose and implement policies and procedures Implement and train staff on new processes and procedures Show less

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  Weatherford

  May 2012 - Feb 2014

  Human Resources Manager

   Responsible for all HR/employee relations issue for 750 North Dakota employees. Coordinate with all managers in ALS, Well Testing, SLS, TRS, F&R, Wellhead, and Frac on performance management, on-boarding, and compensation.  Ensure legal requirements are followed and met to minimize exposure of liability for the organization. Responsible for all recruitment activities in North Dakota facilities.  Respond for all EEOC/DOL claims for North Dakota locations. Provide support for all managers, supervisors and employees for day to day operations. Process and track all FMLA/STD/ADA paperwork. Show less

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  SPF Energy

  Feb 2014 - Jun 2016

  Regional Human Resources Manager

  Responsible for planning, organizing and managing the regional activities of the Human Resource department supporting the functions in support of corporate goals and objectives for SPF Energy. Accountable for working directly with business unit leaders to proactively address the implications of the current and future needs of the business with an objective of increasing overall organizational capability and effectiveness and individual performance. Primary deliverables include providing counsel and advice to leaders, operating departments and guidance to individual employees; developing and delivering all related programs applicable to their business unit and driving initiatives required to meet business unit objectives. Serve as a company representative in matters pertaining to employee relations. Serving as a change agent and liaison between management and employee groups.• Oversee all Human Resources activities North Dakota, Minnesota, and Montana locations• Strengthen relationships with functional departments, making HR a strategic partner in process development, staffing, and employee relations.• Prepare and implement action plans based on survey results. Plans focus on retention, recruitment, employee development, and accountability.• Facilitate creative recruitment, selection, orientation, and on-boarding activities for position openings.• Monitor the administration of employment including Affirmative Action, selection, hiring, on-boarding, and the separation process.• Administer the Leaves of Absence program and work related injury leave issues, including inquiries, eligibility and documentation.• Promote positive employee relations through recognition, accountability, and a solid performance management system.• Create and direct compilation and implementation of all compensation and benefit programs.• Author company policies and procedures. Show less

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  REM North Dakota Inc

  Jul 2016 - Nov 2018

  Human Resources

  REM North Dakota is a partner of The Mentor Network. Performing HR leadership duties on a professional level and works closely with senior management in supporting designated geographic region. HR responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment and employment law compliance.

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  The MENTOR Network

  Jul 2016 - Feb 2023

  Employee Relations Manager

  Performing HR Employee Relations supporting designated geographic regions in Ohio, North Dakota, Wisconsin, Minnesota and Illinois. Resolves significant employee relations problems; investigates, counsels, and mediates disputes. Advises management in appropriate resolution of employee relations issues. Ensures compliance with all federal and state laws and company guidelines regarding matters of employment law and regulation and ensures uniform and equitable application. Maintains sufficient contact with facility staff so as to anticipate employee relations issues and responds appropriately. Responds to inquiries regarding unemployment claims. Maintains accurate and thorough documentation of work activity and employee issues/concerns. Conducts training to instruct organization managers, supervisors, and workers in employee relations skills and HR laws, leadership skills such as supervisory skills, conflict resolution skills, interpersonal communication skills, coaching skills, and effective group interaction skills. Show less

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  Sevita

  Feb 2023 - now

  Sr. Employee Relations Manager