Kevin Agaba Barigye

Experience

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  Balsa Systems

  Jan 2011 - Aug 2012

  Programmer
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  Stem Computing International

  Jan 2014 - Aug 2015

  Systems Administrator
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  TruIT

  Aug 2015 - Aug 2019

  IT Technician
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  Phaneroo Ministries International

  Aug 2015 - now

  Volunteer
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  Scintl Ltd

  Sept 2018 - now

  System Administrator & IT Tecnician

  ~Systems Administrator for CABIS powered by THALES~IT Support for the Regula VSC 4308~IT Support for the Synology NAS & DSM

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  SouthRidge Fellowship Baptist Church

  Jan 2024 - now

  Volunteer
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  New York Institute of Technology - Vancouver

  May 2024 - now

  - Single point of contact for IT-related support calls and problem resolution.- Triaged all IT/AV support calls.- Provided hands-on support for NYIT hardware, software, and AV equipment.- Supported AV and technology needs for events, including coordination.- Developed and led IT-related technical training workshops for faculty and students.- Managed student workers/interns, handling scheduling, hiring, training, supervision, and performance management.- Created and maintained documentation like procedure manuals and troubleshooting guides.- Managed software/hardware inventories per ITS standard operating procedures.- Conducted and created training materials for the NYIT community, including courses, videos, and documentation.- Prepared and validated computer hardware and peripherals before deployment.- Deployed and supported technology in public computing spaces.- Provided first and second-tier technical support, documented issues in the ticketing system.- Maintained inventory and tools for IT/AV support services.- Managed client computing applications, including system management, deployment, antivirus, and print release.- Coordinated with NYIT ITS departments and external vendors.- Installed, maintained, repaired, and upgraded technology as needed.- Delivered excellent customer service to the NYIT community through various support methods to ensure client satisfaction. Show less -Support the President: Assist the President in leading the organization, ensuring that events and initiatives run smoothly.-Lead in Absence of President: Take charge of the BSU in the President’s absence, ensuring continuity of leadership and activities.-Organize and Coordinate Events: Help plan and execute cultural, educational, and social events that reflect the mission of the BSU.-Promote Club Activities: Advocate for and encourage participation in BSU events and initiatives-Facilitate Member Engagement: Ensure that BSU members are actively involved in club activities, discussions, and leadership opportunities.-Maintain Communication: Oversee communication within the club, including meeting updates, event reminders, and promoting club news on digital platforms.-Collaborate with External Partners: Build relationships with other student organizations, university administration, and community groups to strengthen the BSU’s presence.-Mentorship and Support: Provide guidance and support to new members, helping them feel welcome and connected to the BSU.-Advocate for Issues Affecting Black Students: Work with other club officers and the school administration to address issues of importance to Black students on campus.-Assist in Fundraising: Support efforts to secure funds for events, scholarships, or outreach programs. Show less · Scheduling and Planning:Coordinate and schedule recording sessions with hosts, guests, and production teams.Manage the podcast calendar for timely recording, editing, and release.Plan episode topics and outlines.· Guest Management:Identify and book guests with relevant expertise.Prepare guests with episode outlines and guidelines.Handle all pre- and post-appearance communications with guests.· Content Coordination:Collaborate on developing episode scripts and content.Ensure content accuracy, relevance, and engagement.Review and approve final episode edits.· Technical Coordination:Arrange recording equipment and software for high-quality audio.Coordinate with audio engineers and editors.Troubleshoot technical issues during recordings.· Marketing and Promotion:Develop and execute episode marketing plans.Coordinate with social media teams for promotional content.Track and analyze listener engagement and feedback.· Administrative Tasks:Manage podcast-related documentation, including release forms and contracts.Track expenses and manage the podcast budget.Ensure compliance with copyright and licensing laws. Show less · Provide technical support for desktops, laptops, and peripherals for faculty,staff, and students.· Diagnose and troubleshoot hardware and software issues, escalating problemswhen necessary.· Install, configure, and update software applications on user devices.· Perform routine maintenance tasks, such as system updates, virus scans, andbackups.· Assist in the deployment of new hardware and software across campus.· Document support activities and resolutions in the ticketing system.· Provide assistance to users in person, over the phone, or via email.· Collaborate with IT staff to implement technology solutions and upgrades.· Provide technical support for classrooms equipped with multimediatechnology.· Assist faculty and students in using instructional technology tools and software.· Conduct regular maintenance checks on classroom equipment and report anyissues to the IT department. Show less

  • IT Technician II

    Jan 2025 - now

  • Vice President - Black Students Union (BSU)

    Feb 2024 - now

  • Cyber Diaries Podcast Co-Ordinator

    May 2024 - Feb 2025

  • Orientation Leader & Mentor

    Jan 2024 - Feb 2025

  • Desktop Support & Event Technician

    May 2024 - Jan 2025
• 

  New York Institute of Technology

  Oct 2024 - now

  Vice President Cybersecurity club

  -Assist the President: Support the President in managing the club’s activities, meetings, and events.-Lead in Absence of President: Step in as the leader when the President is unavailable.-Organize Meetings and Events: Help plan and coordinate club meetings, workshops, and cybersecurity-related events.-Manage Club Communication: Oversee communication within the club, including announcements, newsletters, or digital platforms.-Recruit and Retain Members: Work to increase membership and maintain engagement within the club.-Collaborate on Projects: Lead or assist in the development of cybersecurity projects or challenges.-Coordinate with External Partners: Establish connections with industry professionals, companies, or other clubs for collaborations.-Represent the Club: Represent the club at events, conferences, and meetings when necessary.-Assist with Training and Skill Development: Help provide resources, training sessions, or mentoring for members to improve their cybersecurity knowledge.-Assist in Fundraising: Help with fundraising or securing resources to support club activities. Show less