Kendal MacTaggart

Experience

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  Chimney Rock Inn

  Sept 2016 - Mar 2018

  Hostess
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  The Dessert Ladies

  Aug 2018 - Dec 2023

  Customer Service Specialist

  - Provide general assistance for all customers via walk in, phone, and email- Opening/closing shop- Keeping working area and display area clean and organized.- Deliveries - Assisting in dessert bar set up/break down- Basic chocolate work. Dipping or coatings desserts in chocolate and design details specific to each customer’s event.- Packaging product - Finding contacts for corporate/client gifting using LinkedIn Sales Navigator and Meeting Professional International (MPI) and transferring contact info to excel sheet Show less

• 

  BendalBoi

  Sept 2018 - Sept 2022

  Ecommerce Manager

  Custom handmade jewelry and painting creator and shop manager. Photographs, lists, prices, advertises and promotes all pieces for sale using Instagram and Etsy.

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  European Wax Center

  Dec 2021 - Mar 2022

  Guest Service Associate

  -Answered approximately 30-40 phone calls each day to make, change, or confirm reservations for our guests-CRM: Used Zenoti for appointment scheduling-Dealt with some customer issues and reported them to my managers at the center-Keeping the front of the center presentable for guests-Restocking the inventory shelves as needed throughout the week

• 

  Biens Chocolate Centerpieces

  Jun 2022 - Apr 2024

  -Managed multiple sales platforms and worked with platforms like Shopify, DSCO CommerceHub, and ShipStation-Created social media marketing plans with content calendars and created content-Maintained multiple social media accounts-Used ZoomInfo to collect leads and drafted content to connect with leads via email or LinkedIn-Used SemRush and BuzzSumo to track information on social media and website engagement-Performed various administrative responsibilities such as answering the phone, printing(both edible and non-edible), sending emails and organization in the office Show less

  • Marketing Associate

    Jan 2024 - Apr 2024

  • Corporate Development Associate

    Sept 2022 - Mar 2024

  • Supplier Diversity Program Intern

    Jun 2022 - Aug 2022