Sujitra Witchurangsi

Experience

• 

  Citadines Apart Hotel Sukhumvit 23

  Oct 2013 - Jun 2015

  Citadines Apart Hotel Sukhumvit 23

  - Handle the check-in of guests including their reservations and rooming at the unit level- Handle all guest requests during their stay- Handle all front desk cashiering duties- Receive guest complaint in a professional manner and reports them to the Duty Assistant Manager- Answer the telephone in a timely and professional manner- Support sales & marketing by providing relevant information including customer feedback and sales leads- Make reservations over the phone and in person- Manage individual portfolio assigned to maximize guest satisfaction- Provide comprehensive guest services including information on hotel facilities, translation arrangements, sightseeing and other locality information, restaurant and airlines bookings- Acquaint by self with long staying guests and VIP guests to build best possible relations to ensure repeat business Show less

• 

  Phachara Suites Hotel

  Feb 2015 - Aug 2016

  Corporate Sales Executive

  - Prepares reports by collecting, analyzing, and summarizing information- Maintains quality service by establishing and enforcing organization standards- Visit potential customers for new business and keep relationships with existing customers- Provide customers with quotations- Negotiate the terms of an agreement and close sales

• 

  Sofitel Krabi Phokeetra Golf & Spa Resort

  Aug 2016 - Jun 2018

  Marketing Communications Executive

  - Responsibility as Cluster Marketing look after 3 properties (Sofitel Krabi Phokeetra Golf & Spa Resort, Novotel Phuket Phokeethra, Ibis Styles Phuket City)- Grand opening Novotel Phuket Phokeethra - Distributing promotional material following brand standards- Review guest comments through online part and respond to customers’ queries and comments on social media and networking- Advertising hotel news and products/services on various media- Ensure new communication campaigns and programs are aimed at reaching sales targets- Write press release and send to online/offline media- Develop and maintain effective relationships with key reporters/editors especially local mediaSupport and report direct to Cluster Director of Marketing & CommunicationsCoordinate with graphic designer for create advertising material following hotel activities Show less

• 

  Rayong Marriott Resort & Spa

  Jun 2018 - Sept 2020

  Marketing Communications Manager

  • Led the property's marketing plan and managed e-commerce activities.• Oversaw the marketing budget and analyzed the return on investment for campaigns.• Explored new marketing opportunities to increase property visibility.• Developed strategies for various market segments, including group and leisure travelers.• Coordinated with partners to optimize occupancy through last-minute sales.• Provided sales teams with creative marketing tools and materials.• Handled communications with hotel owners and prepared marketing reports.• Wrote press releases and maintained media relationships for positive exposure. Show less

• 

  Berli Jucker Public Co.,Ltd.

  Sept 2020 - Sept 2022

  Online Business executive

  • Led marketing for six brands on platforms like Shopee and Facebook, driving over 100% sales growth.• Used market analysis to predict sales and manage profit goals.• Partnered with companies like Coca-Cola for joint promotions, boosting brand exposure.• Coordinated with designers and agencies for effective ads, focusing on strong ROI and ROAS.• Collaborated with marketing teams to refine promotions and assess their impact.• Produced clear monthly reports on marketing outcomes and areas for growth.• Developed lasting relationships with clients, tailoring strategies to meet their objectives. Show less

• 

  Zouki Group of Companies

  Jun 2022 - now

  Barista

  • Partner with 1-2 baristas to welcome and prepare drink unassisted during peak hour, assisting with coffee, tea and pastry orders.• Greeted guests in a friendly manner as they entered the store and informed them about daily coffee and food specials. • Completed opening and closing duties, including counting and preparing cash drawer

• 

  Trinity manor

  Feb 2024 - Apr 2024

  PERSONAL CARE ASSISTANT - INTERN

  • Assisted residents with daily living activities, including showering and personal hygiene. • Gained hands-on experience in independently bathing residents. • Supported and collaborated with the support team, aiding physiotherapists by accompanying residents to exercise sessions.• Reported any changes in residents' health or behavior to senior staff and nurses.• Contributed to a team effort to create a positive and supportive environment for residents.

• 

  Uniting AgeWell

  Sept 2024 - now

  Home care worker