
Ons SOUSSI
Bank Assistant

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About me
CRM Functional Consultant | Business Analyst | BL Microsoft Africa
Education

Institut Supérieur de Finances et de Fiscalité de Sousse
2012 - 2015Licentiate degree Accounting and Business/Management
EPI - International Multidisciplinary School
2015 - 2017Master's Degree in Management Control, Accounting And Audit, Auditing
Experience

Arab Tunisian Bank ATB
Jul 2013 - Aug 2013Bank Assistant- Provide direct services to customers by accepting deposits, cashing checks and exchanging currency.- Assist customers in opening new bank accounts, modifying existing accounts, and completing paperwork for products

Accounting Office "Montassar Amara"
Jun 2014 - Jul 2014Accounting Assitant- Recording financial transactions in accounting software- Processing accounts payable and accounts receivable transactions- Assisting with payroll processing and employee benefits administration- Generating financial reports and statements

Deloitte
Feb 2017 - Jun 2017Comptroller- Ensuring compliance with accounting standards and regulations- Overseeing the accounting and financial operations of the organization- Conducting internal audits and reviews to ensure financial integrity- Preparing and analyzing financial statements and reports

Survey Experts
May 2018 - Sept 2022Survey Crew Chief- Survey design and implementation led by IPSOS Belgium; a global market research and consulting firm that specializes in understanding consumer behavior, public opinion, and market trends- Conducting B2B/ B2C surveys to collect feedback from customers- Analyzing survey data to identify trends and patterns, interpret the data and provide insights to the organization.

RFC
May 2023 - Sept 2023Business Application Functional Consultant-Documenting settings and preparing clients to use the system.-Creating and evaluating a breakdown of client businesses processes to identify and link functional and non-functional requirements.-Collecting information, analyzing requirements and solve problems

Inetum
Oct 2023 - nowFunctional Consultant CRM
Licenses & Certifications
- View certificate

Microsoft Certified: Power Platform Fundamentals
MicrosoftFeb 2023 - View certificate

Microsoft Office Specialist: Microsoft Excel Expert (Office 2019)
MicrosoftNov 2022 - View certificate

Microsoft Certified: Power BI Data Analyst Associate
MicrosoftMar 2023 - View certificate

Microsoft Certified: Dynamics 365 Fundamentals (CRM)
MicrosoftDec 2022 - View certificate

Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
MicrosoftApr 2023
Languages
- enEnglish
- frFrench
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