Kari Lewis

Experience

• 

  U.S. Bank

  Nov 1999 - now

  • Leads a team of 130-140 Financial Crime Control Managers & Professionals• Advanced understanding of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business• Manages daily SRC and Periodic Review volume to ensure reviews are completed timely and in accordance with the Enterprise Financial Crimes Compliance Know Your Customer Policy and operational procedures• Ensures the active identification, response and / or escalation of risks as appropriate• Provides risk based advice to make decisions to maintain or exit customer relationships consistent with the bank’s risk appetite• Participates in the development of customer risk specialization teams to mitigate and manage customer AML risk• Design and implement enhancements to the review process, including defining, testing and implementing business-developed technology solutions• Utilize a high degree of problem solving skills to provide insight, implication of actions, and recommendations to senior management • In-depth understanding and practical experience integrating Customer Identification Program, Customer Due Diligence, Enhanced Due Diligence, and Know Your Customer requirements and expectations • Analyze/Review root cause of production issues to determine potential process improvement• Lead or participate in the design, development of career paths to enable opportunities within the Customer Due Diligence Operations Center and across Enterprise Program Services• Influence operational process designs and procedures that will drive operational efficiencies while maintaining effective risk management• Provide daily, weekly and monthly reporting of activity to demonstrate reviews are performed in a timely manner• Coach and develop the teams through the use of QC feedback and scorecards to address systemic issues or individual analyst performance• Ensure supervisors and analysts have documented development plans Show less • Responsible for targeted projects aimed at implementing process improvements that are sustained at effective levels over time• Evaluating current processes, identifying root causes of the process breaks and potential weaknesses, and developing solutions• Involved in the tactical implementation of the developed tools and solutions• Successful in working with business line management to clear backlogs and monitor effectiveness of solutions• Extensive knowledge of consumer banking products, services, and processes• Utilizing a high degree of problem solving skills to provide insight, implication of actions, and recommendations to senior management • In-depth understanding and practical experience integrating Customer Identification Program, Customer Due Diligence, Enhanced Due Diligence, and Know Your Customer requirements and expectations • Analyze/Review root cause of production issues to determine potential process improvement • Responsible for translating complex concepts into simple actionable terms• Responsible for writing detailed documents such as business procedures, technical system requirements, training programs, and business proposals Show less • Managed a team of 20-28 Financial Crimes Control Analysts • Responsible for directing the annual periodic review of bank designated, restricted, and/or high risk customers • Provided risk based advice to make decisions to maintain or exit customer relationships consistent with the bank’s risk appetite• As part of the CBBD Risk Management Leadership team, designed and implemented enhancements to the newly implemented Periodic Review process, including defining, testing and implementing business-developed technology solutions• Credibly challenged assumptions from both CBBD Risk and Market leadership to encourage consistency and efficiency in executing process changes to increase the efficiency of the department• Utilized a high degree of problem solving skills to provide insight, implication of actions, and recommendations to senior management • In-depth understanding and practical experience integrating CIP, CDD, EDD and KYC requirements and expectations• Analyzed/Reviewed root cause of production issues to determine potential process improvement Show less • Remotely managed a team of 1 District Operations Manager & 12 Operations Specialists located across 11 States in the U.S. Bank Market • Responsible for the Risk Management of 90+ locations throughout 17 States in the U.S. Bank Market • Responsible for forecasting, tracking, and trend analysis of losses, branch audit performance, and expenses for the Region• Responsible for all On-Site Regional Operational Training via in person, virtual meeting rooms, and conference calls on a weekly basis• Successfully oversaw 10-12 new branch openings each year within the On-Site Region• Responsible for managing and achieving successful results in Losses, Teller Differences, Quality Assurance Reviews, Compliance, Regulations, and Customer Service for 90+ locations in the On-Site Region, including Region Lead for On-Site Customer Experience Program and University Summit• Successfully communicated and partnered with Internal and External Customers to achieve U.S. Bank’s Mission Show less

  • Senior Vice President, Director of Domestic & International Onboarding and Periodic Review

    May 2018 - now

  • Vice President, Strategic Assessment Manager

    Apr 2017 - May 2018

  • Vice President, Financial Crimes Control, Operations Manager

    Jun 2016 - Apr 2017

  • Vice President, Regional Operations Manager

    Dec 2006 - Jun 2016

  • In-Store Branch Manager

    Jun 2004 - Dec 2006

  • Exception Resolution Specialist

    Sept 2003 - Jun 2004

  • Fraud Analyst

    Jul 2002 - Sept 2003

  • Payment MIS Account Specialist

    Jun 2000 - Jul 2002

  • Teller

    Nov 1999 - Jun 2000