Paulo Bumagat

Experience

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  ScopeWorks Asia, Inc.

  May 2007 - Aug 2008

  Hr Assistant

  1. Handles facets of employee relations (incentives, sanctions, communication, exit interviews and etc.)2. Handles sourcing activities and other events related to recruitment and, organizational development. 3. Conducts orientation for newly hired employees.4. Handles the end-to-end process of recruitment and other administrative tasks.5. Trains newly hired HR Assistants (Recruitment, Testing and Sourcing)1. Handles sourcing activities and other events related to recruitment and, organizational development. 2. Conducts orientation for newly hired employees.3. Handles the end-to-end process of recruitment and other administrative tasks. Show less

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  Colegio San Juan de Letran

  Sept 2008 - Jul 2010

  Center for Community Development Coordinator

  1. Manages the office's day-to-day operation from planning, implementing, documenting and evaluating of projects or activities for the department.2. Focuses on the personal, spiritual and economic development of the people from the community thru activities like seminars and trainings.3. Part-time professor (Sociology) and Basketball Coach

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  CGI

  Jan 2012 - May 2014

  HR Contact Center Team Leader

  1. Manages the day-to-day operation of the business.2. Handles the Service Desk and Payroll’s Quality Team.3. Monitors the Team and Individual performance. Provides guidance to team members for their career development and come up with possible service improvements for the team.4. Coordinates with onshore counterparts and other Service Areas in resolving escalations. 5. Conducts meetings for calibration to make sure everyone’s on the same page, address other issues and identify opportunities for improvement. Show less

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  Accenture

  Jun 2014 - Jan 2015

  HR Business Partner

  1. Meets new hires and conducts their orientation. 2. Meets business leaders and cascade information about HR process updates.3. Facilitates Focused Group Discussions if necessary. 4. Advises Operations and employees with their HR concerns. 5. Provides recommendation in improving employee engagement. 6. Facilitates Performance Management. 7. Conducts exit interviews and assists Employee Relations and Managers in serving NTE’s, NOD’s and termination.

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  CGI

  Jan 2015 - Feb 2019

  Senior Team Lead

  1. Manages the day-to-day operation of the business.2. Handles the Payroll Service Desk and the Payroll Backoffice Quality Assurance Team.3. Monitors the Team and Individual performance. Provides guidance to team members for their career development and come up with possible service improvements for the team.4. Coordinates with onshore counterparts and other Service Areas in resolving escalations. 5. Conducts meetings for calibration to make sure everyone’s on the same page, address other issues and identify opportunities for improvement. Show less

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  Uber

  Feb 2019 - Jul 2023

  HRSS Sr. Team Lead
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  Extendicare

  Aug 2023 - now

  • HR Service Centre Specialist

    Nov 2024 - now

  • HR Service Centre Analyst

    Aug 2023 - Oct 2024