Peter Vozzola

Experience

• 

  Flying W Ranch, Inc.

  Jan 2006 - May 2011

  Operations Supervisor

  - Supervised and trained staff members to work together, perform food service tasks, and provide excellent customer service- Developed incentive system to increase overall productivity which was implemented in 2011- Analyzed and displayed cost data for management to aid in decision making which resulted in enhanced cost control, cost cutting measures, and increased profitability- Organized employee information and worker’s compensation claims resulting in more streamlined access to employee information Show less

• 

  Waddell & Reed

  Mar 2011 - Oct 2011

  Financial Advisor

  - Implemented prospecting techniques to grow a new customer base in the local area.

• 

  T. Rowe Price

  Oct 2011 - Jan 2013

  Retail Account Management Associate

  - Responsible for maintaining shareholder accounts, including determining shareholder needs and providing the most suitable solution; selected Department MVP for First Quarter 2012- Utilized interpersonal and leadership abilities to collaborate with coworkers and find creative solutions to shareholder issues; selected for leadership pipeline by site management team- Assisted in training two hiring classes of interns; designed and executed a specialized course to achieve departmental consistency Show less

• 

  SMRTR (an S4i Systems company)

  Aug 2013 - Jan 2015

  Business Solutions Consultant

  - Determine underlying business issues and recommend appropriate solution from suite of products, clients have included businesses ranging from Fortune 200 companies to small businesses abroad.- Responsible for retention of existing clients through consistently positive interactions and swift resolutions to any issues that arise

• 

  The Broadmoor

  Apr 2016 - now

  - Responsible for overseeing operations of 22 room resort, which including housekeeping, food service, guest services, and retail departments- Maintain inventory levels in a just-in-time ordering process, and work with AS400 based software to accommodate purchasing procedures and records - Build daily reports to organize and expedite service, combining information from the main AS400 database into streamlined excel based reference sheets- Oversee departures and arrivals to the property, and ensure all guests are provided five star service from for the entirety of their stay- Work to proactively mitigate conflict and risk on property, whether internal or external, and navigate any issues that do arise to the most agreeable solution Show less

  • Convention Services Manager

    Jan 2022 - now

  • Wilderness Relief Manager

    Apr 2021 - Jan 2022

  • Convention Services Supervisor

    Apr 2015 - Apr 2021

  • Cloud Camp Supervisor

    Apr 2016 - Nov 2017