Shagorika Sinha

Experience

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  EY

  May 2019 - Jun 2019

  Risk Advisory Intern

  As a Risk Advisory Intern:- Worked with multiple teams to conduct payroll, stock, subcontracting and compliance audits across IT and manufacturing sectors- Assisted in creating a Risk and Control Matrix for the audits that flagged potential risks within different processes, mitigations already present and recommendations that could be made - Learned about and implemented the 5Cs of Criterion, Condition, Cause, Consequence and Corrective Action

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  Tata Elxsi

  Nov 2020 - Dec 2020

  Service Design Intern

  The project for a leading lubricant client encompassed reimagining and designing the service climate and journey for onsite interactions and services provided by them for their end customersMy role within the team was to:- Detail varied aspects and touchpoints of the service journey making it more seamless between the client and their end customer- Prototyped and rendered 3D models for the project deliverables and created scenarios that portrayed the application of said models within the service climate and journey- Created marketing collaterals Show less

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  Havells India Ltd

  Feb 2021 - Jul 2021

  Graduation Project

  An in-app experience designed to augment the wait time experience for customers at the EV charging stations, which included:- Visibility on available charging stations near the customer - Unlocking AR experiences using location markers and the customer’s front/ back cameras which entailed:1. Gamified mystery AR advertisements with a reward of Havells Points on successful completion2. Trying out the Havells' core product portfolio using AR filters and the customer's front/ back phone cameras3. AR EV filters that customers can try on their vehicles4. Viewing latest EV models in ARA promotional video was created to generate hype around the to-be launch of the EV charging service. On a systemic level, this experience drives brand stickiness and is the genesis of Havells Universe, a system which allows the earn and burn of Points across Havells' services through multiple sales channels Show less

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  PwC

  Aug 2021 - May 2023

  • Associate Designer at Experience Consulting

    Mar 2022 - May 2023

  • Specialist at Experience Consulting

    Aug 2021 - Feb 2022