Dena Swope

Experience

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  Strawberry Bakery

  May 2016 - Aug 2016

  Customer Service Representative

  At Strawberry Bakery I helped customers place orders, managed pickups, ran the cash register, answered the phone and cleaned. In this role I gained experience handling money and customer service.

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  WSFS Bank

  May 2019 - Aug 2019

  Summer Intern (Bank teller)

  Summer/Winter 2018, Summer 2019At WSFS Bank I had the opportunity to work as a teller for the Malvern Branch. In this role I learned valuable skills such as teamwork, leadership, and customer service. I ran transactions, answered phone calls, and helped customers with their banking needs. Transactions would include anything from deposits to loan payments or issuing withdrawals or official checks. I also dealt with vault management procedures and was responsible for being in balance with my drawer at the end of the work day. I even had the opportunity to be a witness for loan signings. I learned to work with other tellers in what can be a stressful environment and grow professional relationships. The Malvern branch was one of WSFS's "learning branches" and therefore, I got to help train full-time new hire employees. While working at WSFS I had made many personal connections with our customers and earned their trust with their banking needs. Show less

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  Hartford Funds

  May 2020 - Aug 2020

  Information Technology Intern

  During my summer at Hartford Funds, I was responsible for building reports in Microsoft SQL server, Visual Studio, and Tableau. I Participated in daily stand-ups/scrums, requirements meetings, and got to learn how a report gets made from beginning to end.

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  EY

  Aug 2021 - now

  Technology Risk Analyst