Priya Nigam

Priya Nigam

Trainee

Followers of Priya Nigam304 followers
location of Priya NigamGurugram, Haryana, India

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  • Timeline

  • About me

    Senior Customer Service Representative & On-Floor Supervisor | Leadership & Project Management Expert | Customer Satisfaction & Retention Specialist | Skilled in Training & Team Development | Aspiring Project Manager

  • Education

    • Ihm gwalior

      2018 - 2021
      Nchmct hotel managment
    • Manipal Institute of Technology

      2023 - 2025
      Master of Business Administration - MBA Project Management
  • Experience

    • Sheraton grand bangalore whitefield

      Dec 2019 - Mar 2020
      Trainee
    • Sheraton Grand Bangalore Hotel at Brigade Gateway

      Dec 2019 - Mar 2020
      Trainee
    • PlanetSpark

      Sept 2021 - Dec 2021
      Bussiness development associate
    • Wipro Limited

      Dec 2021 - now

      Handling HRFS based domain for global client. Core responsibility:Interacting with customers over calls, chats and emails. Mentoring new hiresConducting huddlesCollection of dataWeekly audits

      • Senior Customer Service Representative

        Apr 2023 - now
      • Customer Service Specialist

        Dec 2021 - Apr 2023
  • Licenses & Certifications

    • Six Sigma Yellow Belt Specialization

      University System of Georgia
      May 2024
      View certificate certificate