Elias Hendricks

Experience

• 

  KAL Group Limited

  Mar 2009 - now

  I am experienced and results- driven manager with a proven track record in managing daily operations, optimizing inventory levels, and delivering exceptional customer service. I am skilled in training and development high performing teams to increase sales and achieve business goals. I demonstrated ability to adapt to fast-paced and dynamic environments while maintaining a positive attitude and delivering outstanding results. The passed 3 years I manage 2 convenience stores of the fact that I have been able to further my studies and gain a better knowledge of business administration and management at USB Show less I am currently managing the Engen and Total convenience stores in Vredenburg and partnerships in the West Coast area.I am responsible for the marketing and controlling off staff, stock control, receiving off stock, and the forecourt. I must check the pricing off the stock, receiving of the fuel and sales, and also doing the daily reconciliation, checking the daily banking procedures, and the administration duties. Handling all the costumer complaints and house keeping. Safety and security is also a primary task for the staff and company assets.My key responsibilities:- Convenience strategy formulation and implementation- Support to RSOM and Dealers- Influence turnover & income- Ensure stores profitability through compliance to retail standards.- Site financial performance analysis- Implement and ensure promotional adherence for maximum ROI- Engage internal customers and stakeholders on service delivery needs.- Micro and Macro space management- Category Performances- Food Safety Management- HSEQ Show less I am responsible for the marketing and controlling off staff, stock control, receiving off stock, and the forecourt. I must check the pricing off the stock, receiving of the fuel and sales, and also doing the daily reconciliation, checking the daily banking procedures, and the administration duties. Handling all the costumer complaints and house keeping. Safety and security is also a primary task for the staff and company assets.I have 18 staff members on site and creating monthly deli menus to compare the ours to the competitors. I also advise our new branches with the necessary information and how to plan the structures before opening a new store. Show less

  • Junior Manager

    Nov 2024 - now

  • Senior Retail Clerk

    Jul 2019 - now

  • Branch Manager at Engen Vredenburg Express and Total Vredenburg Express

    Dec 2021 - Oct 2024

  • Branch Manager

    Mar 2009 - Jul 2019