Amy Rencken-Bond

Experience

• 

  137 High Street

  Feb 2011 - Feb 2012

  Weekend Manager

  • Facilitate and organize all relevant materials for the day• Organize staff, and make sure all duties of the staff are fulfilled, but that they are all well • Run and organize tips and payment for staff, as well as note overall cash flow of the day • Organize bed and breakfast guests• Host guests • Advise any and all queries made by customers• Check stock and order required stock

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  Rhodes University Psychology Department

  Feb 2012 - Dec 2013

  • Supported department members with administrative and academic assistance.• Liaised between faculty and students to answer questions and optimize faculty time.• Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing.• Responded to after hours email and telephone requests to provide students assistance with specific questions.• Oversaw administrative functions such as schedule management and protocols for tutoring sessions and related activities.• Built productive relationships with students and tutors.• Supported human resources operations Show less • Planned lessons for allotted time to strengthen weak subjects and build skills on stronger ones.• Tutored over roughly 30 struggling, average and advanced students in First year Psychology course materials.• Offered complete instructional support for students unable to attend regular classes.• Responded to after hours email and telephone requests to provide students assistance with specific questions.• Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing.• Administered feedback to students using positive reinforcement techniques to encourage and build confidence.• Prepared lesson plans to meet goals identified in students' individualized study plans.• Maintained confidentiality of all sessions and student information.• Measured outcomes and progress of students using benchmark assessments and guidelines set out by faculty. This included the preliminary marking and providing feedback to all students for each assignment. Show less

  • Graduate Assistant

    Jan 2013 - Dec 2013

  • Academic Tutor

    Feb 2012 - Dec 2012
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  University of KwaZulu-Natal

  Sept 2014 - May 2015

  Teaching & Learning Assistant

  • Communicated frequently with client to provide feedback and discuss instructional strategies.• Reviewed curriculum and devised alternate approaches to presenting lessons to increase client understanding.• Kept clients on-task with proactive behavior modification and positive reinforcement strategies.• Met with administrators and department team members to work on curriculum planning and assessment methods.• Applied understanding of engagement with digital learning and wide range of instructional technologies to bolster content delivery.• Developed clients' computer and technology skills (moodle) through demonstrations and practice. Show less

• 

  CEB, now Gartner

  Jan 2017 - Oct 2017

  Business Development Specialist- Africa

  • Planned marketing initiatives and leveraged referral network to promote business development. • Leveraged industry trends and competitive analysis to improve customer relationship building. • Captured new customers by optimizing business strategies and launching products to diversify offerings. • Worked with marketing team to deploy and optimize effective campaigns for HR and Talent clients. • Built brand awareness and generated leads while managing internal and external marketing campaigns and programs. Show less

• 

  Deloitte

  Oct 2017 - Apr 2020

  • Worked with international clients to understand requirements and provide exceptional immigration service to large corporate clients;• Worked primarily on legal precedence's and preparing necessary documentation for port-of-entry and consular cases;• Drafted and supplied descriptions of clients job histories, profiles, and descriptions;• Processed and analysed a range of documentation that included work history, job descriptions, pay slips etc. • Followed quality standards and procedures to minimize errors and maximize client satisfaction. Show less • Analysed and processed job profiles from a range of clients at different levels, for different sectors, and with different qualifications ;• Thoroughly analysed cases based on qualifications and background to enable greater job analysis and Coding;• Provided recommended coding for different job titles and specs; • Improved quality processes through alignment of team processing and innovative solution planning; • Determined and recommended methods to address improvement opportunities with the team dynamics and for business optimisation;• Analysed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements;• Built customised KPI performance metric system for team that crossed global borders;• Coordinated with LCA team in developing project plans for prioritized initiatives.• Conducted training and team building initiatives to improve operations;• Co-ordinated team bonding and building sessions that took place on a virtual platform;• Led key project initiative teams in delivery of annual audit projects requiring close cooperation among members to share information and develop solutions to meet business deliverables;• Assisted with on-boarding process of new hires; Show less

  • Consultant

    Jan 2020 - Apr 2020

  • Consultant

    Oct 2017 - Jan 2020
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  JPV Industrial Psychologists

  Jan 2018 - Jan 2019

  Intern Industrial Psychologist

  • Conducted training and change management processes to improve operations as part of internship• Executed a number of psychometric assessments and provided information on results• Determined and recommended methods to address improvement opportunities.• Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.• Interviewed, observed, and surveyed clients in order to gain necessary information for medico-legal assessments.• Great oral and written communication skills with ability to interact professionally with staff and clients.• Was able to observe critical HR tasks by applying and citing evidence-based practices from Industrial Psychology literature along with Organisational Development and Labour Relations Act. Show less

• 

  Private Practice

  Apr 2020 - now

  Industrial Psychologist
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  Eilandspruit Farm

  Apr 2020 - now

  Human Resources Consultant
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  Durban University of Technology

  Aug 2020 - Mar 2022

  External Examiner

  Aided the department with their HR and talent related assignments and examinations.

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  CareerXplora

  Jun 2023 - now

  • Quality Management Supervisor

    Jun 2024 - now

  • Facilitator

    Jun 2023 - Jun 2024
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  Empower Lab

  Oct 2023 - now

  Co-Founder