Khalilah Cooper

Khalilah cooper

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location of Khalilah CooperAtlanta Metropolitan Area
Followers of Khalilah Cooper2000 followers
  • Timeline

  • About me

    Vice President | Brand Strategy, Advertising & Media at Chick-fil-A Corporate

  • Education

    • Cornell university

      -
      B.s.
    • Harvard business school

      -
      Mba
  • Experience

    • Johnson & johnson consumer products

      Jan 2005 - Jan 2008
      • Aveeno R&D Go-to-Market Leader

        Jan 2007 - Jan 2008
      • Research & Development Scientist

        Jan 2005 - Jan 2007
    • Mckinsey & company

      Jun 2009 - Aug 2009
      Summer associate
    • Mckinsey & company

      Jul 2011 - Mar 2013
      Management consultant
    • Chick-fil-a corporate support center

      Mar 2013 - now
      • Vice President of Brand Strategy, Advertising & Media

        Nov 2023 - now
      • Executive Director, Design

        Nov 2021 - Nov 2023
      • Senior Director, Service & Hospitality - Restaurant Experience

        Feb 2020 - Nov 2021
      • Director, Service & Hospitality - Restaurant Experience

        Jul 2018 - Feb 2020
      • Senior Manager, Service Innovation - Restaurant Experience

        Jan 2017 - Jun 2018
      • Manager, Customer Experience

        Jan 2016 - Dec 2016
      • Integration Team Lead, Customer Experience

        Apr 2015 - Dec 2015
      • Digital Ordering Experience Leader

        Mar 2013 - Apr 2015
  • Licenses & Certifications

    • Service design immersive

      Cooper
      Feb 2020
      View certificate certificate
    • Certified customer experience professional

      Customer experience professionals association (cxpa)
      Jan 2016
      View certificate certificate
    • Executive leadership certification

      Ecornell
      Dec 2019
      View certificate certificate
    • Certified agile leader (cal i)

      Scrum alliance
      Aug 2018
      View certificate certificate
    • Project management professional (pmp)

      Project management institute
      Jan 2017
      View certificate certificate
    • Project leadership certification

      Ecornell
      Sept 2015
      View certificate certificate
    • Master certificate in systems design and project leadership

      Ecornell
      Sept 2015
      View certificate certificate
    • Certified customer experience professional (ccxp)

      Customer experience professionals association (cxpa)
      Jun 2016
      View certificate certificate
    • Customer-focused product and service design certification

      Ecornell
      Oct 2013
      View certificate certificate