Experience

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  First choice evaluations

  Jan 2010 - Jan 2012

  Office administrator
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  The medamerica insurance companies

  Jan 2012 - Jan 2016

  Longterm care specialist

  My responsibilities included providing assistance to agents and policy holders, understanding and explaining detailed insurance contracts, and assisting with policy administration tasks.

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  Elmhurst extended care

  Sept 2016 - Dec 2016

  Administrative assistant, department of nursing

  Administrative assistant to the director of nursing. Assist with scheduling, regulatory compliance, and daily operations of skilled nursing facility.

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  Gold star retirement and insurance

  Apr 2017 - Dec 2018

  Office manager/inside sales

  As an Office Manager at an insurance company specializing in home and auto insurance, I effectively managed all office activities to ensure smooth operations. In addition to my office management responsibilities, I was a licensed insurance agent, actively involved in selling insurance policies to clients. My primary focus was on inside sales, where I excelled in building relationships with clients, understanding their needs, and providing tailored insurance solutions. I demonstrated strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. My experience in both office management and insurance sales enabled me to provide exceptional service to clients and support the overall success of the company. Show less

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  Neighborhood health plan of rhode island

  Dec 2018 - Nov 2019

  Project administrator

  As a Project Administrator, I supported four key departments within the Operations Division. My role involved providing administrative and project management support to the Business Analyst and the Provider Contracting teams. I demonstrated strong organizational skills and the ability to manage multiple tasks efficiently. My responsibilities included coordinating and executing various projects and ensuring seamless communication between departments.

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  Rsi

  Dec 2019 - Jan 2025

  As a Demo Engineer, I successfully created, automated, and presented software demos to clients, showcasing the capabilities and benefits of various software solutions. I translated complex business process concepts into concrete mockups and demonstrations, ensuring clear and effective communication of ideas from product owners to product developers. My strong presentation skills have enabled me to build and deliver engaging and informative software demos to diverse audiences, including clients and stakeholders. Additionally, I have actively participated in the pre-sales discovery process, identifying client needs and proposing customized software solutions to address their challenges.Achievements:Created a Demo Automation Library: Developed a comprehensive demo automation library using Reprise, which streamlined the demo creation process and significantly reduced the time required to prepare and present software demonstrations by more than 50%.Standardized Demo Creation and Presentation Processes: Established and documented repeatable processes for demo creation and presentation, ensuring consistency and efficiency in delivering high-quality demos to clients and stakeholders. Show less As a Senior Project Administrator, I provided comprehensive support to both the Sales Division and the Implementation Center, ensuring seamless coordination and execution of various projects. My role encompassed handling ad hoc tasks for diverse projects, including quality assurance (Q&A) testing, demo logistics planning, and KPI tracking. I have extensive experience collaborating with cross-functional teams to deliver high-quality results and providing valuable insights, such as streamlining project hours tracking to enhance accuracy and reduce overall project costs. Show less

  • Demo Configuration Engineer

    Jan 2022 - Jan 2025

  • Senior Project Administrator

    Dec 2019 - Jan 2022