
Kari Ringo
Office Administrator

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About me
Demo Engineer | Engaging Product Story Teller, Bridging the Gap Between Solutions and Sales
Education

Southern New Hampshire University
2014 - 2017Masters of Management in Healthcare Administration Healthcare Administration
Roberts Wesleyan College
-Bachelor of Science - BS Secondary Education and Teaching
Experience

First Choice Evaluations
Jan 2010 - Jan 2012Office Administrator
The MedAmerica Insurance Companies
Jan 2012 - Jan 2016Longterm Care SpecialistMy responsibilities included providing assistance to agents and policy holders, understanding and explaining detailed insurance contracts, and assisting with policy administration tasks.

Elmhurst Extended Care
Sept 2016 - Dec 2016Administrative Assistant, Department of NursingAdministrative assistant to the director of nursing. Assist with scheduling, regulatory compliance, and daily operations of skilled nursing facility.

Gold Star Retirement and Insurance
Apr 2017 - Dec 2018Office Manager/Inside SalesAs an Office Manager at an insurance company specializing in home and auto insurance, I effectively managed all office activities to ensure smooth operations. In addition to my office management responsibilities, I was a licensed insurance agent, actively involved in selling insurance policies to clients. My primary focus was on inside sales, where I excelled in building relationships with clients, understanding their needs, and providing tailored insurance solutions. I demonstrated strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. My experience in both office management and insurance sales enabled me to provide exceptional service to clients and support the overall success of the company. Show less

Neighborhood Health Plan of Rhode Island
Dec 2018 - Nov 2019Project AdministratorAs a Project Administrator, I supported four key departments within the Operations Division. My role involved providing administrative and project management support to the Business Analyst and the Provider Contracting teams. I demonstrated strong organizational skills and the ability to manage multiple tasks efficiently. My responsibilities included coordinating and executing various projects and ensuring seamless communication between departments.

RSI
Dec 2019 - Jan 2025As a Demo Engineer, I successfully created, automated, and presented software demos to clients, showcasing the capabilities and benefits of various software solutions. I translated complex business process concepts into concrete mockups and demonstrations, ensuring clear and effective communication of ideas from product owners to product developers. My strong presentation skills have enabled me to build and deliver engaging and informative software demos to diverse audiences, including clients and stakeholders. Additionally, I have actively participated in the pre-sales discovery process, identifying client needs and proposing customized software solutions to address their challenges.Achievements:Created a Demo Automation Library: Developed a comprehensive demo automation library using Reprise, which streamlined the demo creation process and significantly reduced the time required to prepare and present software demonstrations by more than 50%.Standardized Demo Creation and Presentation Processes: Established and documented repeatable processes for demo creation and presentation, ensuring consistency and efficiency in delivering high-quality demos to clients and stakeholders. Show less As a Senior Project Administrator, I provided comprehensive support to both the Sales Division and the Implementation Center, ensuring seamless coordination and execution of various projects. My role encompassed handling ad hoc tasks for diverse projects, including quality assurance (Q&A) testing, demo logistics planning, and KPI tracking. I have extensive experience collaborating with cross-functional teams to deliver high-quality results and providing valuable insights, such as streamlining project hours tracking to enhance accuracy and reduce overall project costs. Show less
Demo Configuration Engineer
Jan 2022 - Jan 2025Senior Project Administrator
Dec 2019 - Jan 2022
Licenses & Certifications
- View certificate

Compassionate Directness
LinkedInJan 2020 - View certificate

Excel: Power Query (Get & Transform)
LinkedInJan 2020 - View certificate

JIRA Software: Basic Administration
LinkedInMar 2019 - View certificate

Excel in the Real World
LinkedInJan 2020 - View certificate

Six Sigma Foundations
LinkedInJan 2020 - View certificate

Blending Project Management Methods
LinkedInFeb 2020 - View certificate

Time Management: Working from Home
LinkedInJan 2020 - View certificate

Excel: Tips and Tricks
LinkedInDec 2019 - View certificate

JIRA Software: Advanced Administration
LinkedInMar 2019 - View certificate

Project Management Foundations
LinkedInJan 2020
Languages
- enEnglish
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