
Timeline
About me
User
Education

Salt lake community college
-Associate of science - as general studiesActivities and Societies: President's List

University of utah
-Bachelor of arts - ba linguisticsActivities and Societies: German minor, Magna Cum Laude, Charles E. Dibble Award, TESOL Certificate 5/2003, Linguistics Department Scholarship, Kiel Study Abroad Program 2002.

University of utah
-Bachelor of arts - ba international studies
Experience

Northwestern mutual
May 1991 - Feb 1993Agent assistantPrepared proposals and portfolios for presentation to clients. Processed payments for insurance and securities.

Intermountain healthcare
Mar 1993 - Jun 1998Collected payments from individuals and institutions. Posted payments to accounts. Sent hard-copy and electronic claims to insurance companies. Met month-end deadlines. Collaborated with Accounting on balancing issues. Participated in self-directed teams. Obtained preauthorization for patient visits. Facilitated flow of daily schedule for physicians. Gathered personal and insurance information and collected payments. Transcribed nerve conduction studies.
A/R Management
Jun 1994 - Jun 1998Physician Secretary
Mar 1993 - May 1994

Companion technologies
Jun 1998 - Aug 1999Electronic data interchange supportSet up electronic data interchange for new clients, allowing them to transmit claims to payers and clearinghouses. Negotiated for clients with payers to resolve transmission issues. Taught clients how to use the electronic claims module and how to troubleshoot software and hardware problems encountered during transmission.

Granite school district
Sept 1999 - Jul 2000Energy management secretaryEntered data from utility bills for all buildings in the district into utility management software. Prepared bills for payment. Ran reports used to increase energy efficiency across the district.

Self-employed
Aug 2000 - Jun 2004Piano teacherPart-time during my student years - Instructed and encouraged children and adults in acquiring skills at the piano. Shared knowledge of music history and theory. Provided and promoted opportunities for performance. Participated in local music festivals through National Federation of Music Clubs and educational workshops through Music Teachers National Association. Designed curriculum for 17 students ranging in age from 6 to 30+ to include theory, technique, and introduction to a variety of musical styles. Show less

Jordan school district
Sept 2003 - Feb 2004English second language tutorPart-time during my student years - Designed and presented lessons to provide experience with English in reading, writing, speaking, and listening. Fostered an environment of respect to facilitate learning. Encouraged group work among students from diverse cultural backgrounds. Provided opportunities for cultural exchange.
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Abeo (abeo management corporation)
Sept 2004 - Apr 2010Managed EDI and Credentialing teams. Set and reported on quarterly employee performance goals, organized work to meet national and state industry standards and deadlines, built consensus among client managers in implementing new technology, and interfaced with programmers to develop software. Solved client concerns, assisted employees in building successful working relationships with client managers, guided team efforts in increasing efficiency and completing work thoroughly. Assisted in creation of billing standards for the state of Utah through participation in meetings at Utah Health Information Network (UHIN). Show less Responsible for daily transmission and report synthesis of claims and statements for 40+ anesthesia practices. Tested file formats based on industry standards with new payers in 9 states. Educated software users in data entry and dictionary setup needs. Participated in development of claim editing software to ensure complete and accurate data. Resolved data integrity and formatting issues with vendors. Assisted in creation of billing standards for the state of Utah through participation in meetings at Utah Health Information Network (UHIN). Show less
Team Manager
Sept 2006 - Apr 2010Electronic Data Interchange Specialist
Sept 2004 - Sept 2006

Self-employed
Jan 2010 - nowMotherRaising two brave and delightful children. Helping them grow, learn, overcome, rest, live, laugh, love, worship, work, build relationships, play, and discover who they are.

Let's play music ltd
Aug 2016 - nowSound beginnings teacherTeach music through play to children ages 0-4 accompanied by a caregiver. Emphasis on ear-training, rhythm and beat, vocal and pitch development, fine and gross motor skills, classical music storytelling, parent bonding, literacy, and kindergarten skills.

Byu-pathway worldwide
Mar 2022 - nowMentorIncrease student persistence and retention through targeted outreach and one-on-one interaction, helping students remember their “why” and creating plans to help them overcome challenges and reach their semester goals.
Licenses & Certifications
- View certificate

Certified associate in project management (capm)® exam tips (2023 update)
LinkedinAug 2023 
Project management foundations
LinkedinSept 2023- View certificate

Developing a learning mindset
LinkedinNov 2022 - View certificate

Managing your emotions at work
LinkedinOct 2022 - View certificate

Enhancing resilience
LinkedinOct 2022 - View certificate

Building resilience
LinkedinSept 2022
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