
Timeline
About me
👩‍💻 Product Designer 👩‍🎓 Master’s Student at UC Berkeley
Education

Uc berkeley school of information
2024 - 2026Master's degree master of information management and systems (mims)Activities and Societies: * ORGANIZATIONS • School of Information (I School) – Fellow • International House (I-House) – Resident, C. H. Ramsden Scholar About MIMS:Interdisciplinary program involving CS, cognitive science, psych & sociology, econ, business, law, library/info studies, & comms for business, public sector, & academia. Designed to train students in technical, social, organizational, policy, & design expertise to:• Identify/address user & stakeholder info & resource needs• Make/assess info design decisions iteratively• Organize collections of info/resources to support human &/or machine-based… Show more About MIMS:Interdisciplinary program involving CS, cognitive science, psych & sociology, econ, business, law, library/info studies, & comms for business, public sector, & academia. Designed to train students in technical, social, organizational, policy, & design expertise to:• Identify/address user & stakeholder info & resource needs• Make/assess info design decisions iteratively• Organize collections of info/resources to support human &/or machine-based interactions/services• Understand/apply principles & debates of info economics, law, policy, & ethics as well as architectural, computational, & algorithmic thinking & principles of concurrency to design of info systems• Analyze complex relationships & practical choices at intersection of technical design, policy frameworks, & ethics• Scope/plan/manage open-ended projects (indiv & team) & present findings/conclusions persuasivelyUC Berkeley Rankings:• #1 in USA, #5 in World (Top Public Schools 2024 by US News & World Report) Show less

Universidad antonio de nebrija
2018 - 2018Study abroad hispanic studies advanced 2 c2 (highest spanish fluency level within cefr)Universidad Antonio de Nebrija Ratings: • 5/5 for Inclusiveness, Employability, Teaching, Internationalization, Innovation, and Online/Distance Learning (2018 by QS World University Rankings)

Ixperience
2019 - 2019Accelerate: bootcamp & internship digital designBootcamp:Engaged in practical and theoretical course curriculum, featuring final rebrand project for local German café, Klub Kitchen• Strategized new brand identity through digital design fundamentals and research focusing on Gen Z target demographic• Deconstructed mother brand to produce fresh brand book applying Adobe software, mock websites, photo-editing, & visual identity toolsInternship: *Refer to UX Design & Research Internship at Plan A

University of michigan college of literature, science, and the arts
2015 - 2020Bachelor’s degree international studies: comparative culture and identity 3.4/4.0 gpaActivities and Societies: * LEADERSHIP & TEAM INVOLVEMENT • Alpha Kappa Psi Professional Business Fraternity (AKPsi) – Pledge, Brother, Apparel Committee • Michigan International Students Society (MISS) – Marketing Committee Head, VP of Engagement • Latin@ Culture Show: Todos Unidos (2017, 2019) – Bachata Dancer WORK-STUDY • Undergraduate Research Opportunity Program (UROP) – Research Assistant • University Career Center (UCC) – Peer Advisor • Michigan Dining at Martha Cook Building – Server University of Michigan Rankings: • #3 in USA (Top Public Schools 2020 by US News & World Report), #4 in USA (Top Public Schools 2015-2019 by US News & World Report)

Johns creek high school
2011 - 2015High school diploma class of 2015 graduate 4.0/4.0 gpa (magna cum laude) • sat score: 2200/2400Activities and Societies: * LEADERSHIP & TEAM INVOLVEMENT • International Thespian Society – Treasurer • Invest Club – Vice President • Drama Department – Backstage Crew: Stagehand, Prop Master, Set Designer • Varsity Wrestling – Trainer MEMBERSHIP • National Art Honor Society • National Spanish Honor Society • Future Business Leaders of America (FBLA) • Talented and Gifted (TAG) Career Internship Program • Spanish Club VOLUNTEERING • National Beta Club • FLOOD Student Missions JCHS Rankings:• #2 in Fulton County, #5 in Georgia, #214 in USA (Best public high schools in America 2013 by Newsweek), Top 2% (Georgia high schools by GreatSchools.com)
Experience

Service industry
Jan 2013 - Jan 2019Server, bartender, hostess, barista1. Server • Sava's Restaurant (contemporary 300-seat, bi-level eatery serving eclectic and locally sourced fare) • Jan-May 2019 – Ann Arbor, MI2. Server & Bartender • Frontera Mexican Kitchen (casual Mexican restaurant with live music) • Jun 2017-Jun 2019 (seasonal) – Johns Creek, GA3. Server • Martha Cook Building Dining (private 200-seat dining area in collegiate Gothic women's residence hall) • Jan-Aug 2016 – Ann Arbor, MI4. Hostess & Server • J. Alexander's Restaurant - Redland's Grill (contemporary American 226-seat restaurant known for its wood-fired cuisine) • Jun-Oct 2013 – Norcross, GA5. Barista • Johns Creek Java Coffee Shop (student-run cafe serving coffee before school hours and at lunch service) • Aug 2013-May 2014 – Johns Creek, GA Show less

Visual latina
Jan 2015 - Jan 2019Re-contracted after 2 internships conducting research in HQ & satellite locations• Carried out marketing research for 15 Fortune 500 clients, consolidating findings to inform $3M+ in multilingual retail & digital shopper activation proposals• Edited brand toolkits for consistency, reviewing final arts & translating copy *June-August 2016 summer internship + post-internship contract projects (brought back to agency headquarters from 2015 internship at satellite office for continued services)Developed pitch decks for 4 major clients (Coke, Fanta, Pringles, Bacardi)• Conducted market research on trend insights & behaviors for branding• Developed and translated concept headlines & copy as well as mood boards *June-August 2015 summer internship + post-internship contract projectsStreamlined briefs, saving 30+ hours in market visits/research in support of multicultural retail programming• Photographed and documented competitive product placement at 20+ locations across metro Atlanta• Proposed biweekly recommendations to team of 2 executives and 4 agency representatives for revision of point of purchase guidelines, improving visual impact and effectiveness of shopper communications
Marketing Researcher
Jan 2017 - Jan 2019Creative Services Intern
Jan 2016 - Jan 2017Account Services Intern
Jan 2015 - Jan 2016

Johns creek arts center
Jan 2015 - Jan 2015Student intern
The coca-cola company
Jan 2015 - Jan 2015Marketing & branding internCollaborated with executives in designs of $10M high-profile branding assets• Strategized music and sponsor selections for Share a Coke 2.0 and 2016 Summer Olympics campaigns• Contributed to consumer data for 2016 profitable growth plans for Coke’s Venturing and Emerging Brands

Ux by diana
Jan 2015 - nowFreelance designerPrimary Services Offered:1. Product Design• UX Research• UX Design• UI Design2. Graphic Design• Logos• Brand Books• Merchandise Design Assets• Digital Illustrations3. Fine Art• Drawing• Painting• Calligraphy & Lettering• Tattoo Ideation & Design• Pyrography (Wood Burning)• Mixed Media

Syndio health
Jan 2018 - Jan 2024Co-designed UI overhaul & augmented product design per research insights• Designed User Acceptance Testing plans for 10 Beta cohorts (500+ members)• Conducted 300+ user interviews, collecting & analyzing 3.6k+ survey responses• Translated bi-weekly insights into summary reports to inform sprint plans• Wireframed responsive low & high-fidelity UX/UI journeys for 16 product epics• Co-launched new platform reaching 50k unique users & 6k active members• Created rebrand assets & visuals reaching 135k+ ppl in marketing campaigns Show less
Product Designer
Jan 2020 - Jan 2024UX/UI & Graphic Designer
Jan 2018 - Jan 2020

Plan a
Jan 2019 - Jan 2019Ux design & research internImplemented user research to drive donations in physical & digital spaces• Ideated & sketched 14 rounds of product designs & call-to-action copy• Storyboarded hero’s journey for 8 onsite & online interactions

Canopy workforce solutions
Jan 2020 - Jan 2020Cx managerDrove product insights managing $1.5M book of business with 30+ clients• Directed 90+ user research interviews, gathering client insights to identify software use patterns & inform product roadmaps with stronger user advocacy• Managed 2k+ ticket support requests, executing against 100% CXS score
Licenses & Certifications

Learn python 3
CodecademyAug 2024
Strictly business: the dale carnegie immersion seminar
Dale carnegie trainingJun 2015
Design sprint bootcamp
Aj&smartSept 2019
Scuba diving - open water certification
PadiMar 2013
Honors & Awards
- Awarded to Diana E. Castellanos WilliamsC.H. Ramsden Scholarship International House at UC Berkeley – Charles Ramsden Jun 2024 Made possible by Charles Ramsden, who lived at International House from 1931 to 1932, this scholarship assists students who are U.S. citizens only with a preference given to undergraduates and those majoring in the sciences, engineering, or economics.
- Awarded to Diana E. Castellanos WilliamsI School Fellowship Package UC Berkeley School of Information Feb 2024 I School and California Promise fellowship packages support outstanding MIMS candidates who:• Have overcome significant challenges in pursuing higher education;• Plan to research diversity and inequality;• Provide leadership in equity and inclusion;• Demonstrate financial need to be able to pursue graduate education; and/or• Show promise for exceptional achievement in their future careers.• Are from historically underrepresented communities (e.g., students of color… Show more I School and California Promise fellowship packages support outstanding MIMS candidates who:• Have overcome significant challenges in pursuing higher education;• Plan to research diversity and inequality;• Provide leadership in equity and inclusion;• Demonstrate financial need to be able to pursue graduate education; and/or• Show promise for exceptional achievement in their future careers.• Are from historically underrepresented communities (e.g., students of color, low-income and first-generation college students, LGBTQ+ students, undocumented students, etc.). Show less
- Awarded to Diana E. Castellanos WilliamsUniversity Honors University of Michigan Registrar's Office 2020 Academic Distinction (2016, 2017)
- Awarded to Diana E. Castellanos WilliamsMichigan Merit-Based Scholarship U of M Club of Atlanta (UMCA) - Alumni Association of the University of Michigan Aug 2015 Scholarship for incoming freshman from metro-Atlanta to attend the University of Michigan, based on academic merit, which includes:• Grades• SAT/ACT scores• Extra-curricular activities• Community service• Essay question
- Awarded to Diana E. Castellanos WilliamsMagna Cum Laude (Honor Graduate) Johns Creek High School May 2015
- Awarded to Diana E. Castellanos WilliamsAP Scholar with Distinction The College Board 2015 Advanced Placement (AP) Courses & Scores: • Psychology (5)• Spanish Language (5)• English Language & Composition (5)• English Literature & Composition (4)• Statistics (4)
Volunteer Experience
Mentorship Resource
Issued by adplist.org on Feb 2023
Associated with Diana E. Castellanos WilliamsVice President of Engagement
Issued by Michigan International Students Society on Dec 2016
Associated with Diana E. Castellanos WilliamsMedical Registration Clerk
Issued by Covid-19 Pop-Up Testing Sites on Mar 2021
Associated with Diana E. Castellanos Williams
Languages
- spSpanish
- enEnglish
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