Experience

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  Spicejet limited

  Nov 2005 - Feb 2007

  Reservations assistant
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  Qatar airways

  Jan 2007 - Jan 2009

  Baggage service agent

  • Baggage tracing and reconciliation.• Issuing of property irregularity reports for missing, damage and pilferage cases.• Arranging delivery of mishandled baggage to passengers.• Processing of passengers for grievance resolution or reimbursement for lost luggage.• Action unclaimed bags in Baggage Arrival area• Planning Belt Allocations on respective carousels and flight display of same.• Forward Left Behind bags from Transfer Baggage facility ( TBF ) and Baggage Build-Up Area.• Allocate incoming flights on specific carousels and Assist Passengers on carousels.• Also worked at Boarding Gates and STPC Counter. Show less

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  Inter-globe technologies pvt ltd

  Feb 2007 - Oct 2007

  Customer care associate
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  Organising committee commonwealth games 2010 delhi

  Dec 2009 - Oct 2010

  Assistant project officer

  o Handled a team of 700 volunteers, planning their deployment, rostering shifts, and rotation of their functional locations, food, logistics & other requirements during Games Delhi 2010 as the SPS Deputy Venue Manager during pre games & games time.o Worked at JLN Stadium which hosted Ceremonies & Athletics during Commonwealth Games, Delhi 2010, with being one point of interface between all 23 functional areas working for effective conduct of Games Delhi 2010.o Planned & developed the policies & procedures for Spectator Services Operations at the Games time.o Working with all Support program areas to develop & refine Operations Plans for Events, Delhi 2010.o Coordinating with all FA interfaces for smooth functioning at the games time operations Show less

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  Indiamart intermesh limited

  Oct 2010 - Apr 2014

  Assistant manager - administration & facilities

  o Managing the Housekeeping, Security, Transportation, Travel and Accommodation, Canteen, Front Office/Back Office and Mail Room etc.o Pan India Telephone, Internet and Electricity Bills Payment.o Auditing and MIS Report for Communication and Electricity cost for Branch’s.o Arranging Flights, hotels, and cabs etc for the staffs/senior management.o Over viewing Office supplies like Printing, Stationery, Visiting cards, Cafeteria materials and Maintenance Materials etc.o Coordination with external agencies for negotiating and executing AMC for maintenance of office infrastructure and Assets.o Admin issues related to Branch Bills/ Petty Bills & Tour Expenses.o Handling Petty Cash.o Assets Reports for Pan India Branch’s. Show less

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  The wave group

  Apr 2014 - now

  Manager administration

  • Plan and coordinate administrative procedures and systems and devise ways to streamline processes.• Ensure the smooth and adequate flow of information within the company to facilitate other business operations; manage schedules and deadlines.• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.• Monitor costs and expenses for budget preparation.• Arranging transport facility through better fleet management, selection of routes, Logbook etc.• Effective Canteen Management & Event Management.• Developing, reviewing and improving administrative systems, policies and regulate compliance procedures within establishments. • Prepare reports for stakeholders such, as Facilities Dashboards, Management Reviews etc.• Ordering through SAP Purchase Order and Distribution.• Fire Equipment Preventative Maintenance, Training, Periodic inspection and testing of fire protection systems and equipment Access Control system, Waste Management & Water Supply.• MIS, SOP- Checklists for Implementing 'Good Housekeeping' Practices Material ordering through SAP by Purchase Order and maintaining stock Canteen Food Quality & Hygiene, monthly meetings with Contractor, Complaint register.• Oversee training and hiring of Facility and Security staff.• Maintenance and up keeping of Sample Flats of Wave Group.• Working as a Coordinator at Ponty Chadha Foundation – a CSR initiate by the Wave Group in Noida, providing food and medical assistance to underprivileged in partnership with Indian Food Banking Network (IFBN) Show less