Experience

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  Tcs e-serve international ltd.

  Sept 2010 - Dec 2012

  Process associate - (aml/sanctions)

  ☛ Review CDD information held on existing clients to identify shortfalls and obtain missing documentation.☛ Record account status and approval information in the appropriate databases/spreadsheets☛ Update the PEP register and complete PEP forms ensuring all PEP relationships are approved by the relevant persons.☛ Provide management information to the senior team.☛ Ensuring DD information regarding existing relationships is refreshed so that it remains up to date and accurate in line with Link policy and Money Laundering Regulations.☛ Contributing towards the business as a whole in identifying process improvements, improvements in policies and procedures and any other service innovation changes that would improve the client experience.☛ Identifying and report all weaknesses inherent in the standard controls.☛ Maintaining the highest possible regulatory standards of quality, while minimizing risk to both the Bank as well as customers. Proactively respond to queries from teams and clients as part of the CDD service and Posess Good analytical and organizational skills and the ability to priorities work load and meet tight deadlines. Show less

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  Great vision technologies

  Dec 2012 - Dec 2014

  Senior process associate - (kyc/ kyb / cip)

  ☛ Highly Responsible in handling the Operations of CUSTOMER DUE DILIGENCE/ KYC /Client Onboarding☛ Highly Responsible in leading KYC teams (Know your customer) including Document Verification and verifying the same via public domain and third party tools as well.☛ Perform quality checks for the team and provide feedbacks on the same day.

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  Tata consultancy services

  Dec 2014 - Oct 2015

  Process lead - (aml, sanctions, transaction monitoring)

  Represented TCS, worked for standard chartered bank for AML process as a process Lead and led the quality team for TCS.

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  Paypal

  Oct 2015 - Dec 2019

  Operations lead - (kyc, aml, cdd, sar, sanctions, compliance)

  A result oriented management executive with extensive experience in banking .A strategic thinker with analytical bent of mind, strong execution bias and people focused leadership skills, I have proven experience in creating operational strength and delivering business results in complex and challenging environments☛ Highly experienced in Team handling and managing of various departments such as KYC, KYB COMPLIANCE, SANCTION SCREENING OPERATIONS, SAR & AML OPERATIONS.☛ Completed my POST GRADUATE in MANAGEMENT STUDIES (HRM), In addition to this highly responsible in team handling keen analyst with exceptional relationship management skills and abilities.☛ Adapt at Team handling day-to-day functions in co-ordination with internal / external departments for smooth operations.☛ Possess good interpersonal, communication and analytical skills with demonstrated abilities in customer relationship management. ☛ Well experienced in handling Citibank operations , standard chartered bank operations and PayPal compliance☛ Highly Responsible in handling the Operations of KYC COMPLIANCE OPERATIONS & ANTI MONEY LAUNDERING OPERATIONS.☛ Highly responsible in developing effective controls and procedures for identifying, monitoring, reporting and record keeping of suspicious activities Show less

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  Citi india

  Nov 2020 - now

  • Senior Operations Manager

    Jul 2023 - now

  • Operations Manager

    Nov 2020 - Jul 2023