Experience

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  Longs drugs

  Aug 2000 - Nov 2004

  Photo technician and pharmacy clerk
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  Tri counties bank

  Nov 2004 - Aug 2005

  Financial service representative
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  Redding allergy & asthma care

  Aug 2005 - Dec 2012

  Medical biller

  Collaborated cross-functionally across the office to ensure that proper information was received for claims processing and resolved any billing discrepancies that were identified by insurance carriers and patients.

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  Farrell & associates

  Jun 2013 - Jan 2015

  Legal receptionist

  Oversaw all administrative duties, including handling intakes, directing calls, creating and maintaining client files, copying legal documents, updating/closing case files, billing, and preparing documents for court filings.

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  First insurance company of hawaii

  Jul 2013 - Aug 2013

  Temporary senior claims processor

  Assisted 10-20 Workers Compensation Claims Adjusters, batch billing, creating spreadsheets, answering provider line calls, preparing reports for attorneys, physicians, and claimants

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  Hawaii theatre center

  Jun 2014 - Aug 2014

  Marketing and public relations intern

  Assisted in marketing plan development and creating engaging, promotional content (social media contests, printed material, and advertising). Researched and presented audio tour options for effective tours, designed brochures to enhance brand awareness, developed a media kit, created an effective group sales list, and organized a photoshoot for Wrestling Ernest Hemingway.

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  Sierra neurosurgery group

  Mar 2015 - Aug 2015

  Collections specialist

  Coordinated with insurance companies and patients to collect outstanding medical balances. Consulted with patients in devising payment plans, filing appeals, claim submissions, and following up to ensure timely and accurate payments.

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  Gannett | usa today network

  Aug 2015 - May 2017

  Multimedia advertising consultant

  I developed effective local advertising strategies using SEM, GDN, digital, print, social media, targeted display, and reputation management to promote consumer engagement for 50 active accounts. Key Accomplishments Include:- Conducted market research to develop strategic marketing plans to drive revenue; composed monthly follow-ups to ensure marketing plans adhered to the client's specific needs and adjusted as needed; achieved 2% YOY growth- Designed creative advertisements across all digital platforms. Show less

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  Lularoe marcelyn miralce

  Oct 2016 - May 2018

  Owner & fashion consultant

  I established and directed a personal clothing line and served as an independent consultant for clients around the world at an in-home pop-up boutique. I also managed all daily operations and devised strategic business development and marketing strategies to drive sales. Key Accomplishments Include:- Built a personal brand and established a social media presence across all digital platforms; tracked consumer engagement through paid advertising - Conducted market research and stayed abreast of emerging fashion and consumer trends; adjusted the budget based on forecasts to maximize profits Show less

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  Wise house realty

  Aug 2017 - Dec 2021

  Licensed real estate agent

  Assisted potential homebuyers in their property search and oversaw all real estate operations, including generation of leads, contract management, inspections, property showings, etc. as well as personal marketing and branding. Key Accomplishments Include:- Create personalized marketing videos and social media content for each property listing to generate traction and interest; manage the company's website and ensure all content is professional and engaging - Field 50+ leads per month while managing 6-10 active clients; close an average of three contracts each month- Consult with clients directly to identify their specific requirements and propose tailored listings that achieve their goals; draft closing contracts and ensure all regulatory compliances are followed Show less

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  Dignity health

  Oct 2017 - Nov 2018

  Marketing assistant

  I oversaw all local advertising operations for the hospital, including vendor and sponsorship management, public relations, budgeting, reporting, promotional merchandise, etc. I also coordinated cross-functionally in strategizing and developing an innovative marketing plan to promote the hospital's service lines and clinics. Key Accomplishments Include:- Coordinated with vendors to implement corporate strategies at the local level; managed the local ad schedule for designing advertisements in the newspaper- Managed 83 active sponsorships per year across three hospitals/counties; handled all of their marketing requests and presented detailed reports to the President for approval - Strategized creative content and ad placement for a variety of marketing campaigns; designed an assortment of marketing materials, including swag, billboards, brochures, one-sheets, and print ads- Collaborated with the Director of Marketing in outlining and allocating the $318K budget and ensuring all sponsorships remained within the set budget constraints Show less

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  Apex technology management, a new charter technologies company

  Jun 2021 - Jan 2023

  Marketing communications manager
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  New charter technologies

  Jan 2023 - now

  Community marketing manager