
Timeline
About me
Operations & Administrative Manager | Travel Agency Manager | Travel Consultant | Product and Business Development | Specialized in Hospitality and Tourism Operation
Education

Sri lankan aviation college
2009 - 2010Iata/ uftaa international travel and tourism foundation diploma travel and tourismThe IATA Foundation Diploma in Travel & Tourism and EBT Programme provides an opportunity to gain a broad understanding of reservation systems, air fare calculation, e-ticketing, handling customer queries, Global Distribution Systems, familiarization with international travel documents, IATA rules and procedures. The training programme is designed for students wishing to pursue a career in travel and tourism industry as well as for junior travel consultants, airline personnel, tour operators… Show more The IATA Foundation Diploma in Travel & Tourism and EBT Programme provides an opportunity to gain a broad understanding of reservation systems, air fare calculation, e-ticketing, handling customer queries, Global Distribution Systems, familiarization with international travel documents, IATA rules and procedures. The training programme is designed for students wishing to pursue a career in travel and tourism industry as well as for junior travel consultants, airline personnel, tour operators who deal regularly with travel agents and travel agencies to meet one of the requirements towards becoming IATA accredited agencies. The 13 modules in the Foundation Level provides an understanding of the travel and tourism industry, the practicality of the travel professional's role, the importance of exceeding customer expectations and the role of technology in the travel industry. Show less

St. sebastian's college
1996 - 2009Advanced level commerce
University of colombo
2015 - 2017Executive diploma in tourism & events & hospitality management (edethm) leisure, travel & tourismThis programme has been design to sharpen the knowledge and skills essential for middle level managers, marketers, and other related categories in industry decision making, policy designing, planning and researcher works as well.Successful completion of this programme opens a reliable path way to complete the studies at postgraduate and master levels from world recognized and No1 university in Sri Lanka.This programme will provide an ideal platform to elevate Sri Lanka Tourism to… Show more This programme has been design to sharpen the knowledge and skills essential for middle level managers, marketers, and other related categories in industry decision making, policy designing, planning and researcher works as well.Successful completion of this programme opens a reliable path way to complete the studies at postgraduate and master levels from world recognized and No1 university in Sri Lanka.This programme will provide an ideal platform to elevate Sri Lanka Tourism to the global heights with excellence. Show less

University of colombo
2017 - 2018Postgraduate diploma in tourism economics & hotel management tourism and travel services managementThis programme was to provide an advanced theoretical, conceptual and analytical knowledge and skills in Tourism Economics and Hotel Management through an interactive and application-oriented approach. The course targets those with an intermediate knowledge of the disciplines who wish to deepen their knowledge and skills to meet the demands of professional and academic careers in the booming tourism and hospitality sector.
Experience

Aitken spence travels ltd.
Apr 2010 - Apr 2011Tour executiveI handled the Australian Market and got the opportunity to deal directly with many Australian travel agents, such as Tempo holidays, Travel Talk, Fiesta Holidays, Interasia Tours, Travelscene and Adventure world if I'm to name a few. Tour costing, made tour itineraries, hotel reservations, vehicle and guide allocation, and Invoicing are my main responsibilities when I was at Aitken Spence Travels.

Lakpura llc
Feb 2012 - Jul 2015Senior tour executiveMy main responsibilities are to prepare new tour itineraries to discover Sri Lanka in a novel way, do the costing, handle hotel reservations, build and maintain a solid relationship with the hotels and other service providers and to get special rates/offers and best services out of them. I always interact well with the clients through mail or over the phone and cater to their particular needs. In addition, I am very keen to get feedback from the past guests to further improve our standards in order to make high quality tours. Show less

Sita world travel lanka pvt ltd
Jul 2015 - Apr 2018Assistant manager
Scope travel
Dec 2018 - Jul 2020Manager
Lyceum international schools
May 2021 - Dec 2021Senior operations executive / secretary to the director
Tracknclick
Apr 2022 - Nov 2022Operations manager
Drifting desk
Apr 2022 - Nov 2022Administrative manager
Licenses & Certifications

Diploma in travel and tourism economics and hotel management - university of colombo
Apr 2015
Languages
- enEnglish
- siSinhalese
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