
Timeline
About me
Youth Project Assistant | Project Coordinator | Initiative Lead | Youth Empowerment | Social Work | Humanitarian Operations
Education

Qurnayel high school
2010 - 2012Baccalaureate economics and sociology
Lebanese international university
2012 - 2015Bachelor of business administration (b.b.a.) business/managerial economics
Experience

Bbac bank
Aug 2014 - Aug 2014Summer internPerformed clerical duties and gained experience in various departments, including the loan department and customer service department.

Institut des finances basil fuleihan
Aug 2015 - Sept 2015Administrative internManaged data entry tasks, including updating workshop lists, processing feedback forms, maintaining IOF trainer software, preparing research papers, and handling workshop logistics.

Loyac lebanon
Feb 2016 - Feb 2019My journey at LOYAC began as a dedicated and committed volunteer. I was then offered an internship in administration, which led to a part-time position as a Youth Coordinator. Eventually, I was promoted to Operations Coordinator.My primary responsibilities included:- Financial management (Office petty cash and multiple projects)- Played a pivotal role in developing the Personal & Professional Development program based on the community needs, issues, backgrounds, lessons learned, and best practices- Encouraged the community and stakeholders to share and implement their ideas, and insured the office is a safe space for beneficiaries to discuss social issues, raise questions, and share their thoughts by connecting with them beyond organizational boundaries- As part of my role as Operations Coordinator, I managed the office logistics on daily basis and assisted in various projects- To ensure smooth implementation, I provided logistical assistance and event planning for program launches, workshops, fundraising, and youth gatherings- Coordinating marketing and social media materials with the Social Media Manager- I actively played a role in building partnerships and collaborations with multiple stakeholders for the betterment of the Youth experience and organization- Acted as reliable team member by supporting the Executive Director and team members in setting and implementing policies, procedures, and strategies- Facilitated seamless communication about youth-related issues with team members to enhance their experiences and recognize committed volunteers- Analyzing workflow, employee, space requirements, and equipment layout; implementing necessary changes- Updating and ensuring the accuracy of student files and databases - Managing LOYAC newsletter content (monthly and quarterly) and annual reports Show less
Operations Coordinator
Aug 2016 - Feb 2019Volunteer
Mar 2014 - Feb 2019Youth Coordinator
Feb 2016 - Jul 2016

Thrive mind.body.career
Apr 2019 - May 2020Operations coordinatorAt Thrive mind.body.career, my primary role was to develop and manage the financial management system. I also created the Thrive management system and structure, developed a client progress tracking system, maintained the Thrive database, and managed the social media pages and communication with clients and costumers.Additionally, I oversaw space management and logistics for the Thrive Center, and coordinated the scheduling of activities, events, and programs with various trainers and professionals. Show less

Thetahealing institute of knowledge
Mar 2020 - nowThetahealing practitionerConduct one-on-one ThetaHealing sessions, leading clients through the process to access the theta brainwave state and encourage deep healing and self-discovery.Guide clients in identifying and understanding limiting beliefs, traumas, and subconscious blocks, using ThetaHealing techniques to facilitate positive change.Employ compassionate listening skills to assess clients’ needs, providing a safe and supportive environment for their healing journey.Document session notes and track client progress to tailor future sessions and create individualized healing plans.Educate clients about ThetaHealing principles and provide guidance on integrating healing practices into daily life.Stay updated on advancements in ThetaHealing techniques, attend workshops, and pursue continuing education to deepen your practice.Maintain confidentiality and uphold ethical practices, fostering trust and respect with each client. Show less

Lessons learned project
Jun 2020 - Nov 2021Admin and social media volunteerIn this project, my primary support roles include administrative tasks, reaching out to potential storytellers, coordinating with the team, and managing social media pages. I have coordinated with 150 storytellers from around the world.I joined the Lessons Learned team to contribute to this voluntary project, collaborating with team members globally.

Norwegian refugee council
Nov 2021 - Jul 2024Youth assistant• Facilitated effective communication and collaboration with key stakeholders, including local community leaders, teachers, and partners, ensuring smooth day-to-day operations of youth-focused programs at the community center.• Managed safety protocols for over 100 youth participants per cycle, acting as the primary point of contact for all security-related matters, and ensuring a safe and conducive environment for youth activities.• Identified and addressed operational challenges, proactively implementing solutions that streamlined processes, improved workflow efficiency, and enhanced the overall delivery of youth programs.• Oversaw data management youth participants, ensuring accurate and timely reporting through both Dynamics and offline channels, while maintaining confidentiality and compliance with organizational standards.• Coordinated and led youth engagement initiatives, providing guidance and mentorship, and contributing to the personal and social development of program participants.• Enhanced program monitoring and evaluation, developing tracking systems to assess the impact of various activities, resulting in a 20% improvement in program outcomes based on feedback and performance metrics.• Led youth empowerment workshops on topics such as life skills, conflict resolution, and leadership, helping young participants develop critical soft skills to navigate future challenges.• Supported fundraising and resource mobilization efforts, collaborating with external partners to secure additional resources, including donations and volunteer support, which directly contributed to expanding the reach of the program. Show less
Licenses & Certifications
- View certificate

Thetahealing advanced dna
Thetahealing institute of knowledgeJun 2020 - View certificate

Thetahealing basic dna
Thetahealing institute of knowledgeMar 2020 
Social impact lab
Eu erasmus+Mar 2019- View certificate

International leadership program
Wyse internationalJul 2016 - View certificate

Advanced leadership program
Wyse internationalOct 2019
Volunteer Experience
Homes Program volunteer
Issued by LOYAC Lebanon on Apr 2017
Associated with Hanaa ShamseddineAlumni & Ambassador
Issued by WYSE International on Jul 2016
Associated with Hanaa ShamseddineVolunteer
Issued by LOYAC Lebanon on Oct 2014
Associated with Hanaa ShamseddineMember
Issued by Scout on Oct 2001
Associated with Hanaa Shamseddine
Languages
- enEnglish
- arArabic
- frFrench
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