Lauren Iskander

Experience

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  Lighthouse Property Management, ltd.

  Aug 2011 - Jun 2014

  Assistant Manager

  Tasked with warmly greeting prospective clients, qualifying them, and obtaining an in-depth understanding of their needs and preferences.Oversaw the presentation of community and specific apartments through tours while demonstrating and communicating features and benefits.Obtained and maintained a thorough and up-to-date awareness of local market conditions and trends.Conceptualized, developed, and provided a wide range of marketing ideas and plans to achieve maximum success.Handled the creation and development of various daily reports, as well as interacting with manager and home office on a daily basis.Effectively administered resident accounts and renewals in an effective manner over the course of my operations. Show less

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  Lakeside At Northpark

  Aug 2014 - Nov 2015

  Community Account Manager

  Fostered close rapport with prospective clients, qualified them, and identified their needs and preferences.Organized and coordinated tours of the community and specific apartments with clients while explaining features and benefits.Acquired an in-depth awareness of local market, conditions, and trends to allow for maximum operational success.Cooperated with staff in the development of marketing ideas and strategies and to maximize resident satisfaction.Led the creation and preparation of a wide variety of daily reports and liaised with the manager and home office on a daily basis.Entrusted with carrying out the effective administration of resident accounts and renewals. Show less

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  Embed International

  Jan 2016 - May 2018

  Furnished in-depth information on Embed installation processes and expectations to customers on a regular basis.Conducted the evaluation and examination of quotes with the Sales Dept. to ensure quote accuracy based on location infrastructure and customer needs.Led the development and establishment of installation schedules and milestones for customers to meet their needs.Tasked with administering and coordinating all travel arrangements for Installation Technicians.Interacted with management and supporting departments on a regular basis to dispense regular feedback.Organized, coordinated, and facilitated monthly meetings with senior management on current project status.Closely collaborated and communicated with Installation Technicians to guarantee that they were equipped with the information necessary to complete system deployments successfully.Provided information to technicians on system deployment changes and software updates on a regular basis.Operated in a pivotal capacity by developing and providing solutions to project roadblocks, as well as dealing with customers in a professional and courteous manner.Carried out the creation and maintenance of all installation jobs and billing within proprietary internal systems.Engaged in follow ups with all customers post installation to certify that quality standards and their needs were met. Show less Provided assistance and support in the development of a curriculum that addressed all client requirements and training needs.Partnered closely with organizational executives in the coordination and execution of remote and on-site training.Played a key role by effectively administering a number of different sites with various needs and altering installation dates.Dispensed extensive support to the sales team in performing product-specific sales demonstrations.Interfaced with customers to provide information on a wide variety of sale items through the Embed Software Suite.Achieved success in administering trade show and product specific presentations and live training across my operations. Show less

  • Installation Coordinator

    Feb 2017 - May 2018

  • Training Specialist

    Jan 2016 - Feb 2017
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  HSL Asset Management, LLC.

  Aug 2018 - Dec 2019

  Assistant Community Director

  Oversaw the coordination and scheduling of all community move in and move outs in collaboration with maintenance and project teams.Carried out the organization and coordination of vendor property repair schedules over the course of my operations.Devised, developed, and provided marketing ideas and strategies and partnered with staff to maximize resident satisfaction.Charted the preparation and development of daily reports and documents for senior personnel across my operations.Communicated with regional managers on a daily basis to allow for maximum operational effectiveness and success.Served in an integral role by effectively administering resident financial accounts and renewals as part of my duties.Cooperated with staff and provided them with information on their individual daily goals and objectives.Actively engaged in property walks and inspections and navigated the effective coordination of property repair schedules.Handled the oversight of monthly rental payments and legal paperwork through employment of expertise. Show less

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  Production Plus Technologies, Inc.

  Nov 2021 - Dec 2024

  • Associate Project Manager

    Apr 2024 - Dec 2024

  • Project Coordinator

    Nov 2021 - Apr 2024