Jon Bollenbach

Experience

• 

  Frontline Technologies

  Sept 2011 - May 2014

  Help Desk Tech

  • Responsibilities included phone system reboots, computer hardware replacements, software troubleshooting • Maintained Ticket logs and hardware inventory

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  Signal Source Technology

  Mar 2014 - Aug 2014

  Wi-Fi Engineer Intern

  • Assignments were to install large scale Wi-Fi networks at large events• Tasks included installing access points, setup switches to communicate between access points, and monitor signal strength during event

• 

  Substation Engineering Company

  Dec 2014 - Jun 2016

  IT Support Technician

  • Responsibilities were mainly on-call support of hardware, software and system errors for onsite office and 5 off site offices• Trained new employees on how to use the companies I.T systems such as FortiClient VPN, Microsoft office suite, Bentley ProjectWise, and more• Built Computers for 3D design use

• 

  Tier 1 Utility Design, Inc.

  Jun 2016 - now

  • Directed technical projects that continue to lower I.T. overhead• Supervised a team of an SSA and a Help desk Technician • Responsible for all I.T requirements totaling 150+ employees in four office locations across the Eastern United States• Negotiates and oversees all software and hardware purchases• Consistently involved with firewall intrusion prevention, web filtering, network reporting, and web monitoring• Oversee and maintain networking systems, system administration, server maintenance, VMware virtual enviroment, Security, and more• Researched and Implemented company wide document management systems, email migrations, server migrations, virtual machine cloning, and workflow adjustments Show less

  • Chief Information Officer

    Sept 2023 - now

  • I.T. Manager

    Jun 2016 - Oct 2023