Dennis Easter

Experience

• 

  Webco Printing

  Aug 1994 - Aug 1996

  Controller

  Webco was a high volume web printer and mail fulfillment enterprise. Remember the 1040 tax booklets. Webco probably printed yours.

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  Edge Consulting Group

  Jan 1996 - Jan 2003

  ERP Consultant / Customer Services Manager

  It was here I developed a passion for customer service and developing relationships with customers that go beyond doing business together. True customer service is always doing what is best for the customer, even if it means turning down the sales or postponing it in order to let them deal with their own issues. Customer service is knowing the controller is a raving fanatic about Krispy Kreme donuts, not just knowing they have enough money in their budget for a new inventory system.Thanks to all my customers I worked with for making me better. Show less

• 

  Empire Construction

  Jan 2006 - Jan 2008

  Construction Manager

  Managed daily operations for multi-family rehab projects.

• 

  IPro, Inc

  Feb 2011 - May 2012

  Senior Business Consultant

  Helping organizations do it right once, then repeat.

• 

  Second Harvest Food Bank of Middle Tennessee

  May 2012 - May 2016

  IS Director

  Worked with a great team to feed hungry people and work to solve hunger issues in our community.

• 

  Algorithm, Inc.

  May 2016 - now

  As a business consultant, process is king. Without process, without metrics you are just doing things. By working with customers to improve processes and support them with technology, they have:-- Saved 12 hours per week on data entry time on customer payments through automatic imports-- Begun reporting monthly results in 2 days, compared to 10+ by implementing detective controls to prevent errors from making it to the general ledger-- Reduced on hand inventory by 11% through implementing bills of materials with real time reporting to replace manual inventory transactions--Reduced order fulfillment time and increased order fill rate by implementing a warehouse management system Show less

  • Sr Director of Product Solutions

    Jun 2021 - now

  • Sales Manager

    Mar 2020 - Jun 2021

  • Sr. Business Consultant

    May 2018 - Mar 2020

  • Business Applications Consultant

    May 2016 - May 2018