Joyce Schellekens

Experience

• 

  Philips Benelux

  Jan 1994 - Jan 1997

  Project manager | multimedia

  Co-responsible for developing and publishing international CD-i and CD-ROM productions. Part of cross European team. Working together with external software development companies and the printing industry.

• 

  Rabofacet B.V.

  Jan 1997 - Jan 2001

  Project manager IT | interface IT and business

  Rabofacet BV supplied Rabobank with all IT services. Consultancy and projectmanagement at the interface of business and IT. Responsible for planning, cost, quality and results. Examples: development of instructional material on cd-rom, building a web application for measuring the success of sales campaigns and implementation of a SAP HR system.

• 

  Rabobank

  Jan 2001 - Jan 2017

  Approx. 140 fte professionals as well as production personnel, budget 21 millionMember of the department board of IT Operations. Managing the department for Document Management, integral responsible for: • Running the department within budget, quality and employee satisfaction guidelines• Focus on innovation, compliance and cost reduction• Realized fte reduction of 15%, potential of another 10% based on LEAN approach• Accounted for increase of customer satisfaction from 7,7 to 8,4 Show less Approx. 30 fte professionals, budget 5 millionMember of the management team of Marketing & Sales for private customers. Managing the department for Sales Support, responsible for:• Renewing and maintaining the marketing mix for serving private customers• Business change management, a.o. deploying marketing strategy• Design and implementation of innovative design concepts for branch locations• The helpdesk serving our local branches and (legal) department for customer complaint handling. Show less

  • Senior Vice President | Operations | LEAN

    Jan 2013 - Jan 2017

  • Senior Manager | Strategy and Marketing

    Jan 2007 - Jan 2013

  • Program manager | Team lead | Channel Management

    Jan 2001 - Jan 2007
• 

  Vanderlande

  Sept 2017 - now

  Senior Manager | Change management

  Approx. 5 fte professionalsMember of the department board for Warehouse Strategy & Solutions. Managing the team for Strategy Enablement, responsible for:• Continuous improvement and transformational change programs for the department• Procesmanagement and HR for the department • Coordinating data analytics and data management at business unit level • Internal and external communication / events at business unit level