
Trinity Platt
Cashier Customer Service Associate

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About me
Honours BA Psychology, minor in Marketing, student at the University of Guelph | Developing strategies to help companies create unique customer experiences and grow their business.
Education

Cawthra park Secondary School
2018 - 2022High School DiplomaActivities and Societies: Graduated from the Regional arts program specializing in Dance Graduated as an Ontario scholar recipient

University of Guelph
2022 - 2026Bachelor of Arts - BA Psychology, marketingActivities and Societies: Cheerleading club, Psychology society executive
Experience

Walmart
Nov 2020 - Jul 2021Cashier Customer Service AssociateProcess customer transactions accurately and efficiently at the checkout, including scanning items, handling payments, and issuing receipts.Provide prompt and courteous service to address customer inquiries, resolve issues, and handle returns or exchanges.Maintain cleanliness and organization at the checkout area, ensuring a tidy and inviting shopping environment.Assist with restocking shelves, arranging displays, and monitoring inventory levels as needed.Promote Walmart's services and offerings, including rewards programs, product warranties, and in-store promotions.Collaborate with team members to ensure smooth operations and excellent customer service throughout the store.Adhere to company policies and procedures, including safety and security protocols, to uphold the integrity of the Walmart brand. Show less

Oakville Executive Golf Course
Apr 2023 - Oct 2023Server/ Bartender/Beverage cartServe guests in the clubhouse restaurant, taking orders, delivering food and beverages, and ensuring guest satisfaction.Mix and serve a variety of alcoholic and non-alcoholic beverages at the bar, following recipes and adhering to quality standards.Operate the beverage cart on the course, offering refreshments and snacks to golfers throughout their rounds.Maintain cleanliness and organization in all service areas, including the restaurant, bar, and beverage cart.Process transactions accurately using POS systems and handle cash transactions securely.Provide friendly and attentive customer service, addressing inquiries and special requests promptly and professionally.Collaborate with colleagues to coordinate service and ensure a seamless experience for guests both on and off the course. Show less

Tutors4students
Sept 2023 - nowUndergraduate TutorAssist first-year psychology students in course concepts, craft practice material for students to adapt to various students learning needs

Moxies
May 2024 - nowServer
University of Guelph Psychology Society
Sept 2024 - nowMedia Coordinator
Licenses & Certifications
- View certificate

From Likes to Leads: Interact with Customers Online
Google Career CertificatesAug 2024 - View certificate

Attract and Engage Customers with Digital Marketing
Google Career CertificatesJul 2024 - View certificate

Foundations of Digital Marketing and E-commerce
Google Career CertificatesJul 2024 
Smart Serve
AGCOAug 2021- View certificate

Google Digital Marketing and E-Commerce Professional Certificate
CourseraOct 2024
Honors & Awards
- Awarded to Trinity PlattDeans list recipient University of guelph Jan 2025 7 consecutive semesters receiving Dean list recognition maintaining 85% average
- Awarded to Trinity PlattUniversity of Guelph scholarship recipient University of guelph Aug 2022
Volunteer Experience
Fundraising
Issued by University of Guelph on Sept 2024
Associated with Trinity PlattVolunteer note taker
Issued by University of Guelph on Sept 2025
Associated with Trinity PlattMarch break camp counsellor
Issued by Oakville Academy For The Arts on Mar 2019
Associated with Trinity Platt
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