Robert Vickery

Experience

• 

  Armstrong Atlantic State University

  Sept 2012 - Dec 2013

  Student Researcher

  Research in Entomology with Dr. Jennifer ZettlerWorked with insect husbandry, pinning specimens, monitor behavior and health, and read research articles to assist.Research in Genetics with Dr. Aaron SchreyWorked with PCR, centrifuge, and micropipette to study genetic diversity in Florida Scrub Lizards. Paper pending.

• 

  The Complex Savannah: Boxing-MMA-BJJ

  Dec 2012 - Mar 2013

  Sales Associate and Receptionist

  Cleaned arena and equipment.Receptionist duties such as welcoming clients, answering phone calls, making calls, and helping customers sign up or solve problems.Provide encouragement and motivation to clients for training and to make healthy choices

• 

  PetSmart

  Jul 2015 - Jul 2016

  Core Associate and Trainer

  Stocker - Checked inventory. Stocked all dog food and helped stock other merchandise.Customer Service - To be knowledgeable, caring, answer calls, and help the customer. Trainer - Trained both customer and dog(s) to help build a healthy relationship.Miscellaneous- Cleaning and being back-up for every position except Grooming.

• 

  HCA Healthcare

  Jan 2017 - Oct 2018

  Helped prepare patients for surgeryCleaned operating rooms after surgeryTransported patients, lab samples, pharmaceuticals, and equipment as neededFollowed all safety guidelines such as PPE as well as maintaining mandatory cleanliness routinesWorked directly with Doctors, Nurses and Anesthesiology Assistants to ensure patient safety and care Had to adhere to SLAsTransported patients, lab samples, pharmaceuticals, and corpses within the hospital. Performed efficient time management while upholding safety and procedural guidelines.Assisted in transferring patients between beds and between stretchers. Coordinated with health care professions in various departments in a teamwork process.

  • ORST

    Jun 2017 - Oct 2018

  • Patient Transporter

    Jan 2017 - Jun 2017
• 

  PetSmart

  Oct 2018 - Jul 2021

  Pet Trainer

  Worked with both clients and dogs to educate them on behaviorism of caninesLead, assist or fill-in for all store departmentsKeep records of store activity and maintain files accordinglyCalled clients to follow up or get information from themDid have to adhere to metrics

• 

  CMIT Solutions, Inc.

  Feb 2021 - Jun 2021

  Junior Technician

  Worked as a help desk technician, assisted in assigning tickets, and worked as a reactivation specialist

• 

  Veeam Software

  Aug 2021 - Nov 2022

  Customer Success Representative

  I've worked on lightly and/or jointly with SLED, Enterprise, and FED accounts. I've worked heavily on SMB, Subscription, and now large Commercial accounts. Additionally I've had to work with EMEA and LATAM counterparts on deals.

• 

  DataBank

  Nov 2022 - now

  Account Manager